Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
25 februari 2024

Fantastic service and my problem was resolved in minutes. The guidance provided by Sandy was super easy to understand and response times were very fast! Highly recommend, thanks again!

Enzensa
Noorwegen
3 dagen gebruiken de app
DSers heeft geantwoord 26 februari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Bewerkt 25 februari 2024

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 januari 2024

Dser has an amazing support team especially Eden who helped me to solve my issue, she is so fast and active. Thanks a lot for your kind support.

Olaless
Verenigde Arabische Emiraten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 maart 2024

Vivian was so helpful and went above and beyond in helping me with my issue as well as providing additional information! She was very fast and kind! Thanks Vivian!

Tech Touch Shop
Verenigde Staten
6 dagen gebruiken de app
DSers heeft geantwoord 1 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 maart 2024

Sherry provided exceptionally high-quality responses and even more. The speed at which I received my answers was perfect! I hope to deal with this person again for my other requests! I highly recommend.

RioPaws
Frankrijk
3 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 januari 2024

I love DSers and Blanca was very helpful! She assisted me with my very first order and I am so grateful for it! I'm looking forward to continuing to use DSers and learn more along the way. I feel confident now knowing that I have support whenever I have any kind of concerns. Thank you again Blanca!!❤️

Juel West
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 18 januari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 januari 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 maart 2024

Just recently had a query from Dser customer support. The agent's name was Sandy. She was very quick and polite in her responses. May God Bless you

Appreciate the service!!!

My Store
Pakistan
12 dagen gebruiken de app
DSers heeft geantwoord 4 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 maart 2024

Thank you so much Selena. you're very kind and supportive thnx for your help

Handanav
Spanje
4 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 januari 2024

Customer service was very friendly and helpful. Special thanks to Eden. I got a clear and fast information! DSers support advisors are helpful every time!

yconbay
Italië
9 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team