Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 januari 2024

I discussed with Via regarding the product not being properly integrated into the Shopify store. She promptly addressed the issue, quickly identified a server-related issue, and actively pursued the team to resolve it. Within a short span, Via confirmed the success of the test push. I appreciate her dedication to addressing the problem and ensuring minimal impact on the customer's business. Her excellent customer service makes her a valuable asset to the support team.

Serene Stowaway
Australië
3 maanden gebruiken de app
DSers heeft geantwoord 24 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Bewerkt 10 maart 2024

Excellent app and amazing service, i was with an assistant by the name of Chrissy and the assistant was professional, to the point and knew what they were talking about

Plus Sandy was amazing.

Home Decor
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 januari 2024

Lucia was brilliant, explained very thing and made it easy to understand I would recommend this website for anyone with a shopify store.

Sophia
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 februari 2024

I had wonderful help from Irene. She was attentive, managed to understand my problem and brought me the solution in minutes. What's more, she taught me something I didn't even know I would have to do; Irene was very helpful and cordial. Thank you very much irene

Ponto de Chegada
Brazilië
13 dagen gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 april 2024

very satisfied with the quality of service.
I especially thank "Isla" for the quick response and helping me solve my problem

My Store
Kirgizië
20 dagen gebruiken de app
DSers heeft geantwoord 21 april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 april 2024

I just spoke with Sandy from the Chatbot, what a professional and responsive service!

Thank you so much for your help ;)

"Q" Clean
Frankrijk
21 dagen gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 maart 2024

I received excellent support from Isak. Thank you very much :)

We Petz
Brazilië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 maart 2024

Wendy. The Best❤️ Very professional and dedicated. Love his service

Urbanraj
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 januari 2024

I had a wonderful experience with Lily, who helped me with my product importing issue. She was very friendly, attentive, and professional. She answered all my questions and made sure I was capable of doing it on my own. I highly recommend Lily and her excellent customer service. Thank you, Lily!

My Store
Verenigde Staten
16 dagen gebruiken de app
DSers heeft geantwoord 25 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 januari 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 23 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team