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Bon service client. Manque un peu de clarté dans les réponses mais en général reste bon. Ils sont très réactif. Application pas très facile à prendre en main
Reached out to Customer Service for help with importing products from my store to DSers. Emma was great!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Luna was very helpful with my inquiry. App was very helpful with the business as well. It is a good dropshipping company
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
good job catherine she was very helpful and solved my problem for me very fast i would reccomend these guys
Hi Ani-Threads,
We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The move from Oberlo to DSer is rough. Everything is new and different. I received great help from tech support to alleviate my pain. I have yet to understand its ease of use.
Getting to know the Dsers do's and don'ts, takes a while, but 5 starts to the fast support via the chat option, Barrett was friendly and super quick at the responses and knowledgeable. He helped me with a recurring issue I had with the inventory in shopify/Dsers.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers!Happy dropshipping with DSers!
DSers Team
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Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Rask respons hos kundeservice og god hjelp, Oberlo var mere brukervennlig. DSers kunne vært mere enklere. Ser ikke fordelen med DSers i forhold til Oberlo.
Hi,
We really appreciate that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Luna with customer support was very helpful when I couldn't figure out my shipping situation. Very good
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I had an excellent interaction with their support on live chat. They asked my info, and even solved the issue on their end for my store, set it right up and all. So simple, it was the best interaction I've had with any support in quite some time. This is coming from someone that works in sales with customers.
The design and functions of the app, those have other concerns.
Update: Sandy did fantastical as well helping me on my shipping.
Hi there!
Thank you for your review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions and ideas with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team