Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 maart 2024

I received the best assistance from my agent.

Rochelle’s Boutique Corner
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 21 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Bewerkt 25 februari 2024

Super fast service, thank you Sofia !
Edit : A huge thanks to Alicia who helped me quickly, super nice !

MyHandFlicker
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 februari 2024

Customer service is very efficient. The support agent Myra was fast, friendly, and resolved my problem quickly.

NEILY
Frankrijk
5 maanden gebruiken de app
DSers heeft geantwoord 3 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 maart 2024

Isla answered fast and showed me the answer I was searching in a clear way. Thanks!

Virlo
Mexico
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 21 maart 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 april 2024

Adele was exceptional in providing assistance with my service queries. Detailed responses were given to every question, making the process clear and manageable. The professionalism and depth of knowledge displayed were remarkable, ensuring a smooth and efficient experience, specially for someone that just started with dropshipping like me. Highly recommended for anyone in need of comprehensive and skilled support !

VersaChic
Frankrijk
Ongeveer 20 uur gebruiken de app
DSers heeft geantwoord 10 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 januari 2024

I am writing this review for a excellent support of DSers team, via facebook messenger, the team guided step by step, my order was placed by fast shipping but supplier, logistic cooperation do not accepted fast shipping method, and DSers team guide me how I can proceed my order standard method and canceled my previous order and refund.
although team is very supportive behaviors.
Thank you

PawsLifeCo
Canada
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 maart 2024

I want to say thanks for Sylvie who helped the time I wanted.
And I’m really very satisfied for her service and I say keep going for your helping.

Vansom
Frankrijk
4 dagen gebruiken de app
DSers heeft geantwoord 12 maart 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 januari 2024

Excellent advice from Jenny, thanks to her I was able to solve technical problems, due to lack of knowledge in the processes, since I am new to dsers. but I highly recommend the application

SHOPZITO
Mexico
4 maanden gebruiken de app
DSers heeft geantwoord 17 januari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 april 2024

I had issues with the bundle and i've got really helped. thanks a lot to be patient and polite.

cozysleep
Frankrijk
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 14 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 april 2024

nice help and support from dsers is the best!!!!!

Family Care Boutique
Servië
3 maanden gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team