Recensies (26.179)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 mei 2024

I am very impressed with the app and their support, very nice to talk to and friendly answered all my questions and helped me I recommend to everyone!

ZoomTech
Verenigde Staten
11 dagen gebruiken de app
DSers heeft geantwoord 6 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 juni 2024

Villanelle was a perfect help!

Birds & Boges
Verenigde Staten
10 maanden gebruiken de app
DSers heeft geantwoord 10 juni 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 maart 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 11 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 juni 2024

Blanca, was awesome. I mistakenly created 2 accounts and needed one deleted so that I can transfer the email to the account connected to my store. She was very fast and efficient and very polite and pleasant as well. Thank You Blanca!

Ray and Jay Essentials
Verenigde Staten
3 dagen gebruiken de app
DSers heeft geantwoord 20 juni 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 maart 2024

Agent Rita was great help and very patient. Rita guided me thru Mapping, adding other Suppliers, Variant questions answered, manual orders, order numbers, and much more. She sent screen shots with detailed instructions. Glad it is done in Messenger because I could also send her my screen shots which I am unable to do in a standard Chat window. So glad for DSers Support. I would rate Rita a 5 Star. The App, I still find a little confusing, even after watching some of the tutorials.

Gaga's Corner Shop
Verenigde Staten
16 dagen gebruiken de app
DSers heeft geantwoord 6 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Bewerkt 4 maart 2024

I thought I had an issue with a payment. Aimee was very quick to look into the issue, and she was incredibly kind. I love the 24/7 live chat that is available to help me serve my customers quickly and efficiently. Thanks, Aimee!
Once again, I find myself needing helping with a technical issue. Ralla graciously manually fixed the issue, and I was back to business in a matter of minutes. Love the Customer Service provided!

All Seazon Finds
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 3 maart 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 mei 2024

Sherry helped me with my problem and responded very quickly. I was very pleased with her service. The service is impecable and friendly

glamarea
Roemenië
20 dagen gebruiken de app
DSers heeft geantwoord 5 mei 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 maart 2024

I had a problem with my store that I seriously thought that if I couldn't turn it around, I would give up. But Selena helped me and I managed to solve the problem! And today is Sunday, a day to rest, and Selena was with me until everything was resolved. Thank you very much Selena for all the support, thanks to you I will continue my journey. I am very grateful to you!

Hey Buddy
Portugal
28 dagen gebruiken de app
DSers heeft geantwoord 4 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 mei 2024

Great service, everything is easy, I had some questions about the work, I contacted technical support, Jenny helped me a lot to solve all the issues, great service.

Ali Box
Verenigde Staten
3 dagen gebruiken de app
DSers heeft geantwoord 23 mei 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 maart 2024

Rin was very prompt in her replies and was able to address my issues. Good customer service from her

EsLyfe
Singapore
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team