Recensies (30.368)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 september 2024

The support team is always willing to help as well as go above and beyond.

Lucy took the time to help explain with screenshots of the process!

Asher Oak
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 8 september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 september 2024

The support team, specifically Rita, was beyond helpful with supporting my store and helping me efficiently solve the issues I was encountering (user error). Cannot saying enough good things about this support team.

Saving Your Kitchen
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 9 september 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 augustus 2024

Merveilleuse conseillère qui m'a énormément aidé pour trouver des solutions rapidement. Je ne fais que recommander !

Miaoumia
Frankrijk
4 maanden gebruiken de app
DSers heeft geantwoord 1 september 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 september 2024

I had the pleasure of working with Wendy, and I couldn't be more impressed with her professionalism and dedication. She was incredibly responsive, always willing to go the extra mile to ensure that every detail was perfect. Wendy's expertise and knowledge made the entire process smooth and stress-free. Her friendly demeanor and clear communication made it easy to work together, and I would highly recommend her to anyone looking for top-notch service. I'm absolutely satisfied with the results and look forward to working with Wendy again in the future!"

HousePaws
Verenigde Arabische Emiraten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 11 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 oktober 2024

The app is good and the support team is friendly and helpful. Thanks Zico!

Mulleaf IT
Verenigd Koninkrijk
19 dagen gebruiken de app
DSers heeft geantwoord 16 oktober 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 september 2024

Good for me. Fast solution to my problem. Tks

DeShop
Brazilië
2 maanden gebruiken de app
DSers heeft geantwoord 8 september 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 augustus 2024

I’m more than happy with customer service DSerst , specifically with guy Raphael, he helps me super fast sort the issue I needed to having done asap.
he was very professional kind and effective
Thanks again Raphael.

carhacksy
Zwitserland
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 13 augustus 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 oktober 2024

Estou tendo uma experiencia excelente com a Dsers - AliExpress.
Plataforma fácil de mexer e pratica, e se conecta de maneira eficaz com a AliExpress, de modo que me economiza tempo e traz praticidade para minha loja. Tive um problema com um produto que o cliente queria trocar a cor, e contactei o atendimento da Dsers e com menos de 5 min o suporte (Wendy)me explicou tudo e resolvi meu problema.

Resumindo além de ser uma plataforma pratica e fácil de mexer tem um suporte incrível.

NextWave Store
Brazilië
18 dagen gebruiken de app
DSers heeft geantwoord 17 oktober 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 oktober 2024

Customer services at Dsers are amazing! Krystal was wonderful and dealt with query immediately

Dapper soles
Verenigd Koninkrijk
25 dagen gebruiken de app
DSers heeft geantwoord 10 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

11 september 2024

Everything's great! There was a problem, the employee solved it very quickly and told me what to do step by step. Satisfied.

AktiveLife
Polen
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 12 september 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team