Recensies (29.658)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 september 2024

Obtive um excelente atendimento da Rita . Estava tentando processar minha primeira compra e ela foi super atenciosa, prestativa e paciente. Me auxiliou em todos os passos.

Little Learners Nook
Australië
6 maanden gebruiken de app
DSers heeft geantwoord 9 september 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 juni 2024

I had my first experience with DSers live chat and a big thanks to Colleen who guided me through a very lengthy process which i was unsure about and he helped me to understand how DSers order fulfilment works by sending detailed descriptions and lots of diagrams to help me visually understand the issue i was having through DSers

RingTech
Australië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 10 juni 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 juni 2024

I would definitely recommend this app and Maria was extremely helpful with answering my questions, thank you so much

Body To Build
Verenigde Staten
12 maanden gebruiken de app
DSers heeft geantwoord 16 juni 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 mei 2024

Very useful for people who are dropshipping. Everything is easy to understand and the customer service is also amazing.

I just talked with Vivian on Facebook and she helped me getting ahead with my request. Thank you a lot :D

foreverLily.de
Duitsland
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 2 juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 juni 2024

Thank you Raphael for all your help, you solved all my problems and followed up with me everything step by step.

I really appreciate your efforts

YORA Boutique
Koeweit
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 25 juni 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 juni 2024

Aimee from DSers was incredibly helpful to me. She provided excellent support and guidance throughout my experience. Her prompt responses and thorough explanations made navigating DSers much easier for me. I truly appreciate her dedication and professionalism. Thank you, Aimee!

QUARTZEL
Canada
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 24 juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 oktober 2024

App works great and has excellent customer support. Very happy with the support given by Lucy.

Maria Maria
Brazilië
Ongeveer 2 uur gebruiken de app
DSers heeft geantwoord 10 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 oktober 2024

Sandy was very helpful with solving a problem I had when trying to get the app set up. Great service.

T700 Paddles
Verenigde Staten
Ongeveer 2 uur gebruiken de app
DSers heeft geantwoord 27 oktober 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 juni 2024

I recently had the pleasure of working with Chrissy from DSers customer service, and I must say, the experience was nothing short of exceptional. From the very first interaction, Chrissy's professionalism and dedication to helping me with my issues were evident.

Chrissy was incredibly knowledgeable about the DSers platform and was able to answer all my questions with ease. She provided clear, concise explanations and guided me through the troubleshooting process with patience and understanding. Her ability to simplify complex issues and offer practical solutions was truly impressive.

What stood out the most was Chrissy's genuine commitment to ensuring my satisfaction. She went above and beyond to follow up on my case, making sure that all my concerns were addressed and resolved. Her friendly demeanor and positive attitude made the entire experience enjoyable.

Thanks to Chrissy, I was able to get back to running my business smoothly and efficiently. Her support was invaluable, and I am grateful for the outstanding service she provided. If all customer service representatives were like Chrissy, the world would be a much better place. Thank you, Chrissy, for your exceptional help and dedication!

Iris Essentials
Verenigd Koninkrijk
4 maanden gebruiken de app
DSers heeft geantwoord 3 juni 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 augustus 2024

Thanks sandy for the easy import, it took me 1 minute :)

Nourrisse
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 13 augustus 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team