Recensies (28.946)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 mei 2024

Lucy was very helpful and explained every question in detail. never seen this type of perfect customer service.

Bazaar Sphere
Australië
27 dagen gebruiken de app
DSers heeft geantwoord 16 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

17 april 2024

I spoke with Chrissy from DSers Support Team. And she was extremely helpful. I'm new to DSers/Alliexpress and I am struggling a little bit getting it to all work for me. Chrissy was extremely helpful and very professional. She helped me understand exactly what I need to do.
Thank you very much

The Modish Penguin
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 18 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 juli 2024

Great support! The attendant Isak solved all my problems in 20 minutes, super fast and accurate!

Pechincha Total
Brazilië
Ongeveer 2 uur gebruiken de app
DSers heeft geantwoord 1 augustus 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 juni 2024

quero parabeniza-lo por seu ótimo e excele-te trabalho Isak muito agradecido mesmo por me ajudar e outra muito atencioso nota 10

OurFather.com.br
Brazilië
22 dagen gebruiken de app
DSers heeft geantwoord 23 juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 mei 2024

The app is very good and Olivia was very cute live agent, i am very happy with her service. Thank u Olivia.

Znvia
India
7 maanden gebruiken de app
DSers heeft geantwoord 15 mei 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 mei 2024

thank you, Vivian, for the best service
you are so good with me
thank you

4Season Attire
Verenigd Koninkrijk
6 maanden gebruiken de app
DSers heeft geantwoord 14 mei 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 mei 2024

Vivian was excellent!!!! Great customer service.

Aryanca
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 21 mei 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 juni 2024

Ralla help me with my problem and i want to thank her

My Store
Israël
5 dagen gebruiken de app
DSers heeft geantwoord 4 juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 april 2024

I needed some assistance from DSers support team and Villanelle was there to help:
Villanelle was soooo patient, professional and she knows her tools.
Villanelle made me feel that she is dealing with her own issue and did not leave me until I confirm that it was fixed properly and got my full satisfaction. I really thank her and that will encourage me dealing with you always.
Dr. Sameh El-Hadi

simsimfinds
Canada
5 maanden gebruiken de app
DSers heeft geantwoord 17 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 augustus 2024

Zoe! vous êtes les meilleurs. Je vous adore. Un très bon service

Boutique Luxe Santé Beauté
Canada
29 dagen gebruiken de app
DSers heeft geantwoord 25 augustus 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team