Recensies (29.778)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
26 april 2024

I 100% recommend Dsers! Wendy was very responsive and highly competent; she was also very instructive. I am new to dropshipping and had issues with a supplier while I had ongoing orders. I didn't know that we could switch to another supplier without having to change the information on that supplier's page. Wendy was a tremendous help and supported me from start to finish. She even took initiative to correct a mistake made. She went above and beyond with me. A thousand thanks to WENDY and DSERS

Wisebox
Réunion
9 maanden gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 april 2024

I'm very new to drop shipping and ordered a test product to try to figure out how it all works. Of course, I messed it up! Glad to be learning on my own order instead of someone else's. I did the chat and Aimee was a tremendous help. She was kind, patient, and offered screenshots and explanations that were very helpful. She also was very positive and encouraging.

Better Travel Goods and Buzz
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 juli 2024

Zina a répondu à toutes mes questions. Elle a pris le temps de bien m’expliquer et d’envoyer des images pour me guider.

Livia-Rose
Canada
6 dagen gebruiken de app
DSers heeft geantwoord 7 juli 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 mei 2024

Thank you Iren for your help you assist me with professionalism, I really appreciate your work. thanks again

Suzy & Me
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 mei 2024

Im new to dropshipping and needed a bit help with importing already existing products from my shopify store and Wendy from livechat support helped me to do so, even tho i didnt really know how to explain my issue it turned out to be very easy.

BlendyBoost
Polen
18 dagen gebruiken de app
DSers heeft geantwoord 15 mei 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 juli 2024

C'est une bonne application, juste il peut avoir des problèmes synchronisation avec le paiement mais le service client est réactif dont "chloé" qui m'a aidé.

Climeta
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 11 juli 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

16 april 2024

I had an issue with the AliExpress website while trying to pay, so I contacted Dsers via Messenger. It didn't even take two minutes for them to respond, and the representative, Rfimp, assisted me and walked me through the steps via chat. I was able to solve the problem easily and quickly. Gratitude.

Pet Surfer
Australië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 18 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 juni 2024

Good app and also very good customer support. Vivian replied to my question via messenger very fast and answered me with everything i needed to know. 5/5!

pocketbikes.pl
Polen
22 dagen gebruiken de app
DSers heeft geantwoord 2 juni 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 juni 2024

Very helpful advice today thank you :)

Happy Halloween Store
Australië
3 maanden gebruiken de app
DSers heeft geantwoord 18 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 juli 2024

Excelente servicio de ayuda
Me sacaron de un apuro

Tazimashop
Mexico
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 2 augustus 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team