Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
8 januari 2024

Je suis hyper satisfaite de l'aide que Aimée m'a apporté. Elle a été très réactive. Merci Mille fois. Je n'ai jamais attendu plus de deux minutes pour avoir une réponse.

Cuisiner passionnement
Frankrijk
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 januari 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 23 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 januari 2024

I had a currency problem and Eden helped me solve it. He was very efficient and helpful.

Ma boutique
Frankrijk
23 dagen gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 april 2024

i like to thank Aurora for her assistance and also her patience

My Store
Zuid-Afrika
Ongeveer 2 uur gebruiken de app
DSers heeft geantwoord 22 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 januari 2024

Amity helped me quickly and efficiently, thank you !

Charlotte Lenoir
Frankrijk
3 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 februari 2024

Easy app to use and the customer service is amazing. Tiffany from customer service was SO helpful. I tried all the other apps such as AutoDS, Zendrop etc and DSers was by far the best!

Chibi Clean
Australië
Ongeveer 24 uur gebruiken de app
DSers heeft geantwoord 29 februari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 januari 2024

I accidentally added the same product to my store twice and needed to delete one without messing up the other. I reached out to support through chat, and Cynthia was super quick in sorting it out for me. Problem solved in a flash! Kudos to Cynthia for the awesome help!

Vintage & Trendy
Brazilië
23 dagen gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 februari 2024

I was having trouble getting into AliExpress for the first time and the customer service helped me right away. Thx

ZenNerv
Verenigde Staten
3 dagen gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 januari 2024

Tuve un problema de vinculación con el Dsers y Aliexpress no podria entrar en la pagina que me pedia para hacer Relink pero no funcionava. Entonces llame al chat de Dsers y prontamente la atendiente Lily me ayudo y ahora ya tengo to en orden.
Gracias por su atencion Lily.

Stuffbuy
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 18 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 januari 2024

Eden helped me really well with my order fullflllment. evenfound a cheaper supplier forme.Reall good customer service

Ideale Watches
Nederland
4 maanden gebruiken de app
DSers heeft geantwoord 18 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team