Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 november 2023

When i just start using DSERS. i had so many problems with how to set up my account properly even struggling to find some setting then Olivia Helped me find the settings and set up properly. she even guided me very well throughout set up of Dsers. i have a lot of respect for her and her way to solving my problem. Again thannks ms Olivia

SIMPLESINGH
Canada
3 maanden gebruiken de app
DSers heeft geantwoord 26 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 december 2023

Sandy was very very supportive and help guide me thru my issue with easy step by step instructions and did not leave me hanging to handle it myself she was there every step of the way and i am very happy!

MindfulBustle
Verenigde Staten
20 dagen gebruiken de app
DSers heeft geantwoord 17 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 mei 2024

Servicio profesional, rápido y eficaz. Recomendable 100%. Atendida por Blanca, muy maja y agradable.

BERSS
Spanje
8 maanden gebruiken de app
DSers heeft geantwoord 16 mei 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 december 2023

I contacted DSers via their chat feature and within seconds was connected with Wendy. Poor Wendy, I bombarded her with question after question, many times the same question worded differently because I couldn't wrap my head around what I was seeing. But Wendy remained professional and showed great patience with me. She answered all of my questions and now I can move on to my next steps. Nothing but props for Wendy. She's a keeper DSers! Thanks Wendy for knowing your stuff and taking care of your customers. I'm definitely sticking with DSers as my dropshipping partner knowing that they will be there for me when I'm lost!

Primal Gear
Verenigde Staten
14 dagen gebruiken de app
DSers heeft geantwoord 11 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 mei 2024

Lily is excellent, great customer service.

Backpack.com.au
Australië
Ongeveer een uur gebruiken de app
DSers heeft geantwoord 10 mei 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 januari 2024

Meu nome é Natália estou muito satisfeita com o serviço DSers e o atendimento da Alice ,ela foi super prestativa, e educada e me ajudou muito ,tirou todas as minhas dúvidas e no final sai super satisfeita ,e com os meus problemas resolvido. Obrigado

Secret Desire Lingerie
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 januari 2024

Great customer service! Keep it up Rin

FamboTrend
Noorwegen
10 dagen gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 december 2023

I would like to take a moment to highlight the exceptional service I received from Sandy at the Dsers app. I needed assistance in changing the currency to SEK and displaying my orders in that currency. Sandy was incredibly helpful, guiding me through each step to make this possible. Her patience and professionalism made the entire process smooth and straightforward for me.

I am immensely grateful for Sandy's dedication and support. She demonstrated an impressive knowledge of the app and provided me with exactly the help I needed to manage my orders in the desired currency. Thank you so much, Sandy, for the excellent service and for making my experience with Dsers so positive and seamless.

I truly appreciate the high level of service and dedicated support from Sandy and the entire Dsers team. Thank you for providing such a useful and accommodating app!

Best regards,
Mohamed.

Zemo
Zweden
28 dagen gebruiken de app
DSers heeft geantwoord 5 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 januari 2024

Estou muitíssimo satisfeito com o suporte da Dsers. Foi atendido pela Olívia, que demonstrou muita paciência comigo e me deu uma ajuda valiosa resolvendo meu problema. Com certeza logo irei para a versão paga.

Loja da Família
Brazilië
5 dagen gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 december 2023

Very good customer service, clear and timely

eWollen
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team