Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
24 december 2023

Very Helpful!

thank you Lucia, for your fast and prompt support.

44.4
Verenigde Staten
4 dagen gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 november 2023

Loved the app, especially the live chat support. was so helpful, i should say that this app has done a good job in making things easier for a merchant on shopify ahah. Love this app. And props to Alice , a support chat agent who was very kind, sweet and helpful throughout the issues i had face in dsers.

Shake N' Blend™
Verenigde Arabische Emiraten
2 maanden gebruiken de app
DSers heeft geantwoord 5 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 december 2023

Gostaria de deixar registrado minha satisfação com o atendimento da Isla. Não estava conseguindo localizar a conta do aliexpress cadastrada no Dsers para finalizar o pagamento do pedido. Ela foi muito gentil atenciosa, conseguindo entender meu problema e solucioná-lo, e tudo isso em menos 10min. Obrigada de verdade por toda atenção, profissionalismo e rapidez no atendimento.

Innovare Magazine
Brazilië
6 maanden gebruiken de app
DSers heeft geantwoord 17 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 november 2023

I had a little problem with accounts after update, but they Live Chat suport was very aggile, I specially thanks Olivia from her kindness and helpfulness. She teach me to solve the problem, the problem was fixed in less than 10 minutes after I discovered it > Live Chat > Olivia

Blitz Brasil
Brazilië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 22 november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 december 2023

VIvian helped me with my problem in a few minutes. 10/10.

OrganizIt
Zweden
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 7 december 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 november 2023

Selina gave me great customer service. She showed me easy ways to solve my problems and she was very friendly.

My Comfy Cottage
Verenigde Staten
Bijna 2 jaar gebruiken de app
DSers heeft geantwoord 12 november 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 februari 2024

Lucy Very good support

GrillWind
Duitsland
2 dagen gebruiken de app
DSers heeft geantwoord 4 februari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 december 2023

Muito bom!

Simples
Brazilië
3 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 december 2023

Nice attention by Alice!!!

Alune Pads
Mexico
4 maanden gebruiken de app
DSers heeft geantwoord 20 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 november 2023

excellent customer service, Olivia assisted me within minutes and helped till my issue was solved. Customer service like this is what I'd like in a partner like Dsers

Peachy Bum
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 21 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team