Recensies (30.368)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 april 2024

I had created test order as I am working with Shopify and Dsers for the first time. The test order went well but I was surprised to find that the order was awaiting processing on the Dsers site. I IM'd customer assistance and the person who helped me was quick and provided a solution as well as explained to me how this is supposed to work. I appreciate the quick response in addressing my issue.

Organica
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 24 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 juni 2024

The customer service is so good, a customer representative name "Emma" is very friendly and good behaviour with his professional experience

Valy Town
Bangladesh
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 5 juni 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 juli 2024

I like this man, Thank you so match

Boxipod
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 10 juli 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 juli 2024

Very good

Soleew
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 17 juli 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 april 2024

I'm a relatively new dropshipping online business owner and was having trouble with fulfilling one of my orders. But then I talked to Rfimp, a representative from dsers via Facebook messenger and he was very helpful. He helped resolved an issue in a matter of minutes that took me days to work on. He was very patient, understanding and friendly. I'm so glad he was able to help me.

ez-ship.de
Duitsland
10 maanden gebruiken de app
DSers heeft geantwoord 21 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 mei 2024

Emma had helped me a lot by going through all the steps, and I got the issue solved! Thank you so much!

FrostySpritz
Hongkong SAR van China
3 maanden gebruiken de app
DSers heeft geantwoord 23 mei 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 juni 2024

i was very pleased with the help I received from Isak. Thank you very much for the help.

Outfit Harmony
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 16 juni 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 mei 2024

Alice is a very good employee, she helped me a lot, so hats off to her, keep it up!

I couldn't have done it without this person, so Thank you very much!

Best Regards
LL

MYKRINA
Malta
3 maanden gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 juli 2024

Great work , great support

FurnituresForever.com
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 7 juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

24 mei 2024

I had to use the support to solve one problem with an order, Alice talk me through everything with extremely effience. Thank you!

All in one station
Canada
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team