Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
28 april 2024

Irene responsed to my message extremely fast and was very patient with me. Problem resolved. Fantastic service.

Kittiel
Slovenië
3 maanden gebruiken de app
DSers heeft geantwoord 29 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 maart 2024

Lucia from DSers is absolutely amazing! She went above and beyond to assist me with a stressful problem I was facing. Not only did she provide effective solutions, but she also did it with a kind and patient attitude. I truly appreciate Lucia's exceptional customer service skills and her commitment to ensuring customer satisfaction. Thank you, Lucia, for your outstanding support!

Anime Wonderland Store
Canada
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 20 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 maart 2024

Ralla was patient, kind, and a lifesaver! I signed up for Shopify/ DSers only a week ago, and had a lot of questions. I used the FB Messenger Chat option and had a quick reply in under a minute. I even left her hanging for 30 minutes while I was at work and she stayed with me the whole time until every question was thoroughly answered. She offered to log into my account to try and figure out the problems herself and sent detailed screenshots with bright red arrows and boxes to clearly show how to fix the issues. Thank you for your help Ralla :)

NiftyGripz™
Verenigde Staten
8 dagen gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 maart 2024

the staff was very good, helped me step by step to fullfill my order.. my freelancer didnt tell me anything and i got more knowledge from talking to support at DSER. FAST replay and walked me throught it step by step.. awesome service!

kitchzor
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 11 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 maart 2024

Myra was quick to respond to my question. She reviewed my product and ensured it was properly set up in the system. Thank you Myra for helping me out today.

Lucy and Dot
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 maart 2024

amazing service and timely help to keep your business running smooth.

YYC Car Accessories
Canada
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 5 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 maart 2024

I had an issue with an order and after contacting customer service I spoke with Sally, who was extremely professional, patient, and helped me solved my issue step by step. I am so appreciative of the service provided.

Thanks Sally
Keep up the good work.

Cherish chic
Verenigde Staten
19 dagen gebruiken de app
DSers heeft geantwoord 18 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 februari 2024

I contacted Dsers support with a problem, and the experience and response was so amazing, thank you Vivian you help me a lot

SelectPink
Brazilië
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 20 februari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 april 2024

very fast and competent help. My problem has been solved, I will spend a lot less time on my orders in the future and the customers are happier too. Thank you

Little Lumina
Duitsland
23 dagen gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 maart 2024

Sylvia was helpful and attentive. She stayed with me during the duration of my ticket, ensuring that my issue was resolved. Great service all around.

FrostBytz
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 3 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team