Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 januari 2024

Good CS

Chelas
Litouwen
2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 december 2023

Its just awesome.
I contacted Dsers help chat and "Eden" solved the issue in a minute.
Thank you Dsers Thanks Eden.
Love for you.
Shariq.
HifiStock.com

Hifi Stock
Pakistan
9 dagen gebruiken de app
DSers heeft geantwoord 3 december 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 november 2023

Out off all the Shopify store app i have tried , the most common problem i have faced will fulfillment apps is bad customer service , no response , takes a few days to get back to you response , or they send you a picture of there customer support tab on the topic of your question !!!! That last one really tests my patiences. but....... DSers CUSTOMER SUPPORT WAS AMAZING , FAST , INFORMATIONAL , and by far the BEST .. they surprised me how quick they are and walk me through all my question.... would recommend 110%

ZenMenz
Verenigde Staten
3 dagen gebruiken de app
DSers heeft geantwoord 12 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 december 2023

Tenía un problema para entrar a mi cuenta de Dsers, me conecté con soporte e inmediatamente recibí respuesta de Isla, quien muy amablemente me ayudó y resolvió mi problema en minutos. Excelente servicio.

E-MERKS
Chili
4 maanden gebruiken de app
DSers heeft geantwoord 20 december 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 november 2023

Neva was very helpful and replied for all my questions! Thank you Neva!

Up Goods
Italië
4 maanden gebruiken de app
DSers heeft geantwoord 27 november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

Bewerkt 18 oktober 2023

Sally was more than helpfull, guiding me through every single problem i encountered, during a problem with products. I can't say how much i appriciate DS'ers support system, and people like Sally. Massive respect, wonderfull support, 5 big stars! Good job, Sally you saved me from hours of struggle.

Garden Splashes
Denemarken
4 maanden gebruiken de app
DSers heeft geantwoord 16 oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 oktober 2023

Alice really helped me today. I find the app confusing but wonderful! If you get stuck customer service always help and are patient thank you!

HappySoulByCrown
Verenigd Koninkrijk
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 29 oktober 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 maart 2024

Lucy mi ha aiutata a risolvere tutti i problemi.E' stata gentilissima e bravissima.graziei nfinite
Daniela

Manzoni-Milano
Italië
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 oktober 2023

Lucy was amazing thank you for all your help in working out our issue. You were very patient

Cruise Holiday Essentials
Australië
6 maanden gebruiken de app
DSers heeft geantwoord 31 oktober 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 november 2023

Just had an interaction with Irene which was very kind and helpful in explaining the whole process that i was interested in!

Projektory
Roemenië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 22 november 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team