Recensies (28.707)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
27 maart 2024

The support service is absolutely amazing and they always try as much as they can to help you.
Thank you so much Olivia and Alice for helping me out today.❤️

superior-experience
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 28 maart 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 maart 2024

Holly was awesome. She was super kind and replied fast! And explained everything I needed to know.

TheDogIssue
Oostenrijk
3 maanden gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

7 mei 2024

Olivia was very helpful!

DigiDoodle
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 8 mei 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

Bewerkt 24 maart 2024

thank you myra you provide me great service to night i glade find wonderful person to help me thank you god bless you myra

Women & Men Fashion Store | JL Fashion Store
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 september 2024

جدا جدا متعاونه وسريعه الخدمه لقد انقذتني كثيرا شكرا لكي كثيرا ماريا

Daily Products
Saoedi-Arabië
15 dagen gebruiken de app
DSers heeft geantwoord 4 september 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 juli 2024

Não consigo entrar no APP porque pede senha para entrar sendo que eu nem criei a senha. Quando vou por a senha ele sai da tela muito confuso. No dsers não tem problema. O problema é quando vou entrar no aliexpress.

Ylisaofertas.com
Brazilië
Ongeveer 3 uur gebruiken de app
DSers heeft geantwoord 21 juli 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

15 december 2023

Support agent Chris was fast, friendly and knew the answer to my problem of the search function on the My Product and Import List pages not being able to find many of my products. The solution he offered the first time was correct: Clear the cache data in my browser. I did that and all is well. Thank you, Chris. I am relatively new to DSers and Shopify and over the past 4 months, I've had to chat with many support agents. Chris was the fastest and most helpful. I especially appreciate the ability to do online chat support, as this is critical to making sure my customers don't have a problem with my store. Unfortunately, many other agents don't know their own product, as I have been given inaccurate and flat out wrong answers. Overall, DSers has been improving their product so it is less problematic.

athomeinnovations
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 17 december 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

24 mei 2024

Enthusiastic support

X4Mart
Verenigd Koninkrijk
8 maanden gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 maart 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Australië
3 maanden gebruiken de app
DSers heeft geantwoord 25 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 maart 2024

Had a payment issue - which was more of a misunderstanding on my part, and Rella was able to help me solve it very quickly and effectively. Very friendly and helpful customer service.

Boutique Gamila
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 20 maart 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team