Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
6 december 2023

Ralla was great help, answering all of my questions and helping me understand the backend more! Highly recommend

Hurbi Fresh
Australië
4 maanden gebruiken de app
DSers heeft geantwoord 11 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 november 2023

I'm writing this review for your staff Raphael who has helped me with an major issue that I had with my Shopify account. I couldn't solve my problem for quite a bit, till I reached out to Raphael. He helped me to solve that problem just in minutes. I was very satisfied with his service.

G4Goods
Duitsland
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 26 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 november 2023

Lucia was so helpful and quick to respond. I can't thank her enough and I will look forward to dealing with her in the future. Thanks again Lucia!!

Life Accessory Hub
Verenigd Koninkrijk
4 maanden gebruiken de app
DSers heeft geantwoord 26 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 november 2023

Sandy has provided a phenomenal service, not just helping, but teaching me how to make things happen for my business. I thought I made a mistake and was stuck until she stepped in and saved my campaign. And she did it fast. Now I can get back to work on growing my business. I could not be happier.

SUNISH STORE
Canada
3 maanden gebruiken de app
DSers heeft geantwoord 12 november 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 november 2023

"I'm a newbie on D,sers, and I had a fantastic experience with the AliExpress support person who helped me. They were incredibly patient and helpful, guiding me through my issue with ease. As a newcomer, their assistance was invaluable. I appreciate their excellent customer service and would highly recommend them to others!"

Blue Lake Fashion
Canada
4 maanden gebruiken de app
DSers heeft geantwoord 12 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 januari 2024

Satisfied with Sandy’s service ❤️

Spaceinfinity
Spanje
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 januari 2024

Darle las gracias a Lennon que me ha ofrecido un gran servicio y una gran ayuda con el tema de que no me aparecían unos pedidos en mi cuenta de AliExpress, agradecerle su servicio y su rapidez de solucionarme el problema

MILAMIA
Spanje
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 17 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

19 januari 2024

Excellent service.
J'ai eu une interrogation mais Isla a résolu mon problème en quelques minutes via messenger, merci beaucoup.

RosEternity
Frankrijk
10 dagen gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 oktober 2023

THANK YOU SO MUCH ISAK !!I was struggling so much on trying to figure out how to work this and, giving the Live chat a chance was the smartest move. With the wonderful help from Isak on live chat I was able to get what I needed done, DONE! He kept answering all my questions, and when I didnt get it he sent easy screenshots to help, and even if when things werent working, HE KEPT TRYING UNTIL IT WORKED. THANK YOU ONCE AGAIN GOAT ISAK AND DSERS!!!!!!
Top NOTCH.

The mob shop
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 1 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 december 2023

Great Service, easy connect.

The customer Support was Fine.
Chris has helped me very fast!

KinderKlub
Duitsland
3 maanden gebruiken de app
DSers heeft geantwoord 4 december 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team