Recensies (30.328)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 oktober 2024

Thank you so much, Chloe for your prompt and helpful assistance! Your support was incredibly friendly and efficient, making the process smooth and stress-free. I appreciate your patience and clear instructions.

Keep up the great work, Chloe!

Boysrings
Bulgarije
29 dagen gebruiken de app
DSers heeft geantwoord 10 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 november 2024

I recently had the pleasure of working with Blanka from the DSers support team, and I couldn’t be more impressed! Blanka is truly a standout agent who brings expertise, patience, and a problem-solving attitude to every interaction. She went above and beyond to make sure my issues were resolved quickly and effectively.Blanka’s deep understanding of DSers and dropshipping, in general, is remarkable. She guided me through every step with clear, detailed explanations and even shared helpful tips that I hadn’t thought of before. It’s rare to find someone with such thorough knowledge! Thank you so much!

ThermalSnug
Verenigd Koninkrijk
14 dagen gebruiken de app
DSers heeft geantwoord 7 november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

31 oktober 2024

Myra was very competent, friendly and very helpful from beginning to end.

HOMELY4U
Zwitserland
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 3 november 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 september 2024

Rita at Dsers has been truly amazing she helped with low stock I had no clue but with her expertise and kindness she helped me so much. She is a credit to your organisation and would always wish to speak with her if I had another query . Keep being amazing Rita x

Kids Soles
Verenigd Koninkrijk
5 maanden gebruiken de app
DSers heeft geantwoord 4 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Bewerkt 11 oktober 2024

Thanks a lot for your assistance...Guiding me through how to Fulfil Orders from Dsers via Ali Express was great... Thanks for your help!

De George's Home Goods
Verenigd Koninkrijk
7 maanden gebruiken de app
DSers heeft geantwoord 15 oktober 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 november 2024

super fast response on messenger! I had a problem and they sorted it straight away. Super professional and helpful. The app is easy to use too

Adorn & Adore
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 14 november 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 oktober 2024

Today i was helped by selena. Outstanding Support Experience!

I recently reached out to the support team for assistance with an issue, and I am incredibly impressed with the level of service I received. From the very beginning, the representative was not only professional but also incredibly friendly and understanding. They immediately acknowledged my concern and made me feel that my issue was a priority.

Mini Aero
Verenigde Staten
27 dagen gebruiken de app
DSers heeft geantwoord 22 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

9 september 2024

I would highly recommend this company for your one stop shop and dropshipping needs. My rep name was celia.. she was very professional and provided me with great customer service and was very patient helping me fix my problem. Thank you.

Simplicity By Me
Verenigde Staten
23 dagen gebruiken de app
DSers heeft geantwoord 10 september 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 augustus 2024

app is great but even better is Sandy who helped me out to fix an issue I could not figure out. I was watching videos online but still did not work. I messaged the help desk and Sandy figured it out and everything was fixed in a few minutes. awesome job mate!!

Grabandgogoods
Nieuw-Zeeland
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 1 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 oktober 2024

Isak was quick and professional and helped resolve my issues with pushing products to my shopify store. Great support provided.

Hushgrove
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 10 oktober 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team