Recensies (26.307)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 januari 2024

A good app. They helped me with replying in less than 2 minutes. More listener like a friend, I can say. Love it.

Marttup
Canada
22 dagen gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 december 2023

Hands down Ralla from support was the best in customer help and support the best! Quick to reply to my request and had my problem fixed and done with ease. Thank You

Hydro Pet
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 december 2023

I had a problem I couldn't work out myself so contacted Dsers support for the first time, and Jenny was a massive help. She quickly diagnosed my problem and gave me two possible solutions. It's very comforting to know help is at hand

Akyrah
Australië
4 maanden gebruiken de app
DSers heeft geantwoord 13 december 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

6 januari 2024

I'm writing this review to thank Lily who helped me whit my pasword problem, she was fast and direct, thak u dear lily

Mi tienda
Mexico
29 dagen gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 maart 2024

service client au top, Aurora à résolu mon problème très rapidement ❤️

Univers house
Frankrijk
2 maanden gebruiken de app
DSers heeft geantwoord 10 maart 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 april 2024

Un grand merci à Aimee pour son aide et ses conseils sur ma commande.

Voca Bird
Frankrijk
3 maanden gebruiken de app
DSers heeft geantwoord 21 april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 mei 2024

Tqsm Blanca.

Chibi Library
Japan
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 21 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 januari 2024

Support is very good and all in all I'm satisfied with everything. Thanks to Rin from the support team for being very kind and helpful!

4Saisons
Duitsland
2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 december 2023

This is my 1st experience using DSers-AliExpress Dropshipping. I am also a beginner in the area of dropshipping. I ran into a problem fulfilling an order. When I reached out to the help line through the chat option, Bruna helped me. Bruna was very patient, kind and quickly resolved the issue I had with a customer's order. Bruna definitely provided me with a very positive experience!

allthekurios
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 17 december 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 juni 2024

Tres bonne expérience ,la réponse était précise et avec un brin d'humour grace à Rfimp. Merci encore.

IN DISCOUNT
Frankrijk
24 dagen gebruiken de app
DSers heeft geantwoord 10 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team