DSers‑AliExpress Dropshipping

I'm writing this review to say thank you to your staff member, Lucia. I needed assistance importing products (in excess) from my store into DSERS in order that I could map the products to the supplier. Lucia knew exactly what was needed in order to resolve my issue. Lucia asked me a couple questions, asked me to extend 3-5 minutes to resolve. And, my additional products were mapped in record time. I am new to this platform, and with Lucia's help, this was by far the best chat session I have had in a long time. I am sure we will be chatting again in the not too distant future. Lucia, you're the best!

Muy buen servicio

Blanca is super helpful with screenshots for quick help.

The Support Team are brilliant, they read and respond to requests or inquiries with clarity and are pretty efficient. Sherry was the representative that really helped me with many uncertainties. You are great. Thank you!

Amazing customer support.

El servicio que me ofreciero me encanto totalmente lo recomiendo 100%

WOW! RIN IS THE BEST AGENT! He totally understood what I needed. I am totally satisfied with the service. I am a client who had problems understanding how the application worked and I was still missing some configurations in the DSers application, but RIN assisted me with a lot of patience, honesty and diligence, totally recommended. Anyone who wants to use this application to start their business. Please guys, use this application. I am a living testimony of the customer service of this application. If I could give 10 or more stars, I definitely would for excellent service. Excellent application! RIN should be a manager, for such spectacular service!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ It is awesome , to start my business with this App for Long term, let see how this goes ! Thanks RIN!

I recently had an excellent experience with Lucy a DSers customer service representative. She went above and beyond, providing numerous images and clear step-by-step directions for a rather complicated task. Despite the complexity and uniqueness of my request, she understood my needs and communicated effectively. The customer service was outstanding, and I received timely assistance. Highly satisfied with the support I received from DSers.

Update!! On 5.17.2024Krystal from DSers exceeded all my expectations! Not only was she incredibly knowledgeable and helpful, but she also demonstrated kindness and patience throughout our interactions. Her response time was lightning-fast, and she even waited patiently while I tested the instructions she provided. What truly stood out to me was how she made me feel valued and heard; even when I felt stuck, she always had a solution ready. In my experience, Krystal has been the best customer service representative I've ever had the pleasure of working with. Thank you, Krystal, for your exceptional support!

Had the pleasure of working with Krystal who was very responsive and quick to point out the issues I was having. She even provided a guide for me to use going forward so I don't have the same issues. Great service!

Selena com suporte maravilhoso atenta em ajudar a resolver minha duvida na minha primeira venda.
Atendimento via chat com muita agilidade.