Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
10 november 2023

Still working out how to use it properly as my first order went wrong but i used the chat support and Wendy was fantastic in helping me figure out what went wrong. Only 4* for now but will update once i have successfully placed and received my first order. for now though, all is looking good!

Rooleo
Verenigd Koninkrijk
5 maanden gebruiken de app
DSers heeft geantwoord 12 november 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 oktober 2023

Selena was extremely knowledgeable and helpful. She made sure she understood what I was trying to do and was able to clearly explain to me how I could do it within a minute. I truly did not expect my question to be answered so quickly and efficiently. The interaction was amazing. Thank you so much for your help Selena!

ollo
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 31 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 december 2023

super atencioso, resolveu meu problema muito rapidamente, muito obrigado Vivian

Zoom Promoções
Brazilië
6 maanden gebruiken de app
DSers heeft geantwoord 3 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 november 2023

Selena at DSers support is amazing! Super helpful, friendly, and quick to resolve my issue. Thanks, Selena, for the excellent service!

BBET
Slowakije
3 maanden gebruiken de app
DSers heeft geantwoord 12 november 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 november 2023

Many many thanks to Holly for helping me with order fulfillment. She's so patient and detail-oriented! She basically saved my day and wiped out all of my headaches as a beginner at dropshipping. DSers is an easy tool to pick up and does all you need. Thank you again to Holly!

Pumbo Uno's Chic Cat Club
Verenigde Staten
23 dagen gebruiken de app
DSers heeft geantwoord 5 november 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 december 2023

Irene very good for me thanks

Yearn4
Verenigd Koninkrijk
6 maanden gebruiken de app
DSers heeft geantwoord 3 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 oktober 2023

Great customer service, very quick response, always helpful and solved every issue I had. I have communicated with several members of the team, and I would like to mention them - Una, Bruna and Catalina, and their amazing job in supporting me with my issues.

My Store
Montenegro
5 maanden gebruiken de app
DSers heeft geantwoord 23 oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

13 oktober 2023

I can say that I finally made my first sale! I wanted to make sure the fulfillment process went smoothly, and CYNTHIA was there to help me the entire way. All of my questions and concerns were addressed quickly with step-by-step instructions and helpful screenshots of what needed to be done what outstanding service and I look forward to this continued success. Thank you!

Nordic Nouv
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 15 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 november 2023

Holly just solve my issue in 2 minutes! Great and quick service, really friendly people. Thanks

Santa Home
Verenigd Koninkrijk
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 13 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 oktober 2023

Ralla was extremely helpful when I needed it the most. Thank you for solving my problem and I hope to have them again for if I do need assistance. <3

TikTok Shop Boys
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 28 oktober 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team