Recensies (30.294)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
4 november 2024

Sandy a très rapidement répondu à mes questions.
Top.

Milk and Move
Frankrijk
6 dagen gebruiken de app
DSers heeft geantwoord 5 november 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 augustus 2024

assistenza PERFETTA da parte di vivian

Zensport
Italië
4 maanden gebruiken de app
DSers heeft geantwoord 19 augustus 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 mei 2024

Things can get really confusing when you have a lot of orders. I am more than satisfied with the assistance given when i messed mine all up.
Also a good provider for drop shipping. Big selection of products that arrive in under 2 weeks most of the time.

Totally Tina's
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 5 mei 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 juli 2024

Awesome support!

Dress Bloom
Verenigde Staten
27 dagen gebruiken de app
DSers heeft geantwoord 7 juli 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

4 januari 2024

From the moment I contacted customer support, Wendy was an absolute star. She was not just helpful but truly exceptional in her approach to customer service. I had some complicated issues with my order from DSRers, and honestly, I was expecting a long and tedious process to get it sorted. But Wendy turned that expectation on its head.

Her communication was clear and empathetic. She listened attentively to my concerns and asked pertinent questions that showed she genuinely wanted to understand the problem. It wasn't just about following a script; Wendy was engaging with the issue on a personal level.

The most impressive part was how swiftly and effectively she resolved the issues. It was evident that she has a deep understanding of the company's products and systems. She guided me through the steps I needed to take and, in cases where she needed to take action, she did so promptly. At every stage, she kept me updated, so I never felt lost or forgotten in the process.

Moreover, Wendy's friendly and reassuring tone made a huge difference. Dealing with customer support can sometimes be frustrating, but her demeanor ensured that the entire interaction was pleasant. By the end of it, not only was my problem resolved, but I also felt like I had someone at DSRers who I could genuinely rely on.

In a world where customer support can often feel impersonal and disconnected, Wendy stands out as a beacon of excellence. She embodies what customer support should be about - not just fixing problems but ensuring that the customer feels valued and heard. My experience with Wendy has significantly boosted my confidence in DSRers, and I wouldn't hesitate to reach out again if I need help.

Thank you, Wendy, for your outstanding service! You've turned a potentially negative experience into a testament to the quality and care that DSRers puts into its customer support.

Viper Baby
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 november 2023

Great app, handy. Every time they help me sort out any issues, their quick response makes me not wait long. SPECIAL thanks to CYNTHIA, who was patient and provided me with professional help and support in finding the issue of my trouble connecting the supplier to the DSers. Thank you.

TAGAT
Verenigd Koninkrijk
10 maanden gebruiken de app
DSers heeft geantwoord 19 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 juni 2024

I had a problem and Isak helped me with it no problem. amazing support!

Purr-fect Paws Resort
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 3 juni 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 april 2024

Amazing service from DSers. Thank you Vivian for solving all our problems in a matter of minutes! Awesome attention.

Icy Minded
Verenigde Staten
Bijna 2 jaar gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 juli 2024

Precisei de esclarecer uma dúvida e o David foi rápido a responder e com uma reposta detalhes, explicando co prints o que estava a acontecer. Excelente trabalho David!!

casadecoracao.pt
Portugal
16 dagen gebruiken de app
DSers heeft geantwoord 21 juli 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 maart 2024

" I want to highlight the excellent customer service I received through this application. Recently, I encountered a technical issue and an agent promptly assisted me in resolving it. Their responsiveness and professionalism were truly remarkable. It demonstrates the commitment of the team behind this application to provide quality support to its users. Thank you to the team for their invaluable help!"

MyFunnyPaws
Canada
Bijna 2 jaar gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team