Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
14 april 2024

Very good support. When I contacted the Dsers support, I received an response within a few moments. Sandy was able to help me with my problems very quickly and now everything is working perfectly. Very fast, professional and helpful support. Thank you so much.

LYRA
Duitsland
DSers heeft geantwoord 15 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

9 januari 2024

atendimento top muito bom mesmo parabens Dsers atendente Rin

My Store
Brazilië
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

4 december 2023

Lucia helped with my problem within minutes and got it sorted for me

Sprint Stable Athleisure
Australië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 7 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 oktober 2023

I just want to say a huge thank you to Via who helped me to fulfill an order that I was having trouble with. My experience with support was stellar and I've been in software development a lifetime. I know it's hard to deal with so many personalities and stay positive and nice. Kudos to Via and Dsers for great support.

Gotta Love Yoga
Verenigde Staten
11 maanden gebruiken de app
DSers heeft geantwoord 19 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 december 2023

I faced an issue with pricing , the customer service is very good, Sandy was serving me perfectly. she was patient, and explain everything to me by screen shot.
Thank you

CAJO Store
Verenigde Arabische Emiraten
22 dagen gebruiken de app
DSers heeft geantwoord 5 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 februari 2024

Hola! La Agente Lucía me ayudó a mi problema, recomiendo el servicio y la aplicación de ella.

Rofetech
Spanje
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 november 2023

Great support, very friendly, very fast, great info. 5 star+

Vibali
België
4 maanden gebruiken de app
DSers heeft geantwoord 26 november 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 december 2023

Increíble atención de Sandy! Soy nuevo en la app, estoy aprendiendo y Sandy desde el soporte me guío para que mi cuenta este 100% operativa. Muchas gracias por la dedicación y por el tiempo. Excelente, muy recomendable

Productos Naturales
Argentinië
3 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 november 2023

I recently had the pleasure of interacting with Neva from the customer service team, and I cannot express enough how grateful I am for her outstanding assistance. Neva went above and beyond to help me with the shipping process for my products, making the entire experience seamless and stress-free.

Her professionalism and attention to detail truly stood out, as she navigated through the intricacies of shipping logistics with finesse. Neva not only provided timely updates but also offered valuable insights to ensure my products reached their destination promptly and in perfect condition.

What sets Neva apart is not just her expertise but also her genuine commitment to customer satisfaction. Her friendly demeanor and willingness to go the extra mile made a significant impact on my overall experience. It's evident that Neva takes great pride in her role, and her dedication to ensuring customer success is truly commendable.

In a world where exceptional customer service is increasingly rare, Neva's performance deserves recognition. I believe her exemplary service merits a raise, as she consistently embodies the values of dedication, reliability, and genuine care for the customer.

Thank you, Neva, for your invaluable assistance and for setting a standard of excellence in customer service. Your efforts have not gone unnoticed, and I look forward to future interactions knowing I'm in capable and caring hands.

Volxes
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 14 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 april 2024

Aime pudo resolver mis inquietudes, excelente atención, y muy rápida

saludos cordiales

Lila

Mi tienda
Peru
29 dagen gebruiken de app
DSers heeft geantwoord 14 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team