Recensies (26.403)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
27 december 2023

I am very surprised and satisfied with the speed and precision of the service. The search for ideal solutions for my store was exceptional. In a very short time of working with Selena, she solved all the important problems I had and I was able to meet my sales. Selena, you are amazing!

Kew Haus™
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 november 2023

I’ve used DSers for more than 18 months and it’s such a vital app for my business. I’ve rarely needed to use their support team but on my most recent experience, the support team were knowledgeable, polite, spoke excellent English and resolved my issue at speed.

Couldn’t recommend DSers highly enough.

Case Monkey
Verenigd Koninkrijk
Meer dan 2 jaar gebruiken de app
DSers heeft geantwoord 5 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

30 januari 2024

Excellent service, rapide et efficace

Bureau Optimom
Canada
10 maanden gebruiken de app
DSers heeft geantwoord 31 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 januari 2024

Brilliant app and fantastic support from Chrissy. Really good service. 5* :)

Baby Babble
Verenigd Koninkrijk
22 dagen gebruiken de app
DSers heeft geantwoord 1 februari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 november 2023

Hello everyone, I was about to process an order on Dsers and intended to switch to a new supplier for my product, but I accidentally clicked on 'process payment'. I didn't want to proceed with this supplier, so I contacted a support representative named Rin. Not only did he help me cancel the 'awaiting payment' status so that I could change the supplier, but he also taught me how to do it. Thank you so much, Rin, and the Dsers team. Now I can sleep peacefully knowing I'm in good hands.

Smart Hoje
Brazilië
12 maanden gebruiken de app
DSers heeft geantwoord 16 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

3 februari 2024

Otimo aplicativo! tem me ajudado muito! bem explicativo, integrado e prático! Obrigada Rafael por me ajudar me explicando tudo, me mandando print e o passo a passo de como usar. Recomendo muito o aplicativo.

ZoopaPet
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 4 februari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 november 2023

The app is great and easy to use, but whats better is the custommer support. I can without a doubt say that the customer support that i got was the best support i have ever gotten on any website in years. You could really feel that you as a customer are important to Dsers. Even thought the app is easy to use, as i said, there can be times when you need help becasue you dont understand how the app works, but in that case you can always contact the support team as i did, and get the greatest support there is.

THANK YOU OLIVIAAAAAAAAAA FOR THE HELP!!! shes the best, definitely deserves a rais.

LampStudion
Zweden
7 maanden gebruiken de app
DSers heeft geantwoord 6 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 januari 2024

perfect fast understandable nothing else to say !

Binksberlin
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 december 2023

Alice was so awesome with helping me as a first timer getting my first order out! Customer Service was awesome, very helpful they are there every step of the way and make helpful suggestions on what you might have missed to help you solve your problem. Again appreciate the guidance Alice!

Zen Life
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 4 december 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 december 2023

Outstanding customer service! The app is intuitive to use and offers great customization and order placement options.

Great customer service as well, especially from Emma.

Would recommend it for your dropship endeavours!

Heads Up Heaven
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 20 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team