Recensies (26.525)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
17 januari 2024

I needed help and jully was very responsive and understanding, customer service is great. My support jully knew how to find my problems quickly and solved everything, thank you!

AFTINI
Frankrijk
5 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 januari 2024

A Dsers e muito boa e o atendimento que tive com o Isak foi muito top, muito atencioso, se tem alguém que resolve é ele, tirou todas as minha dúvida

Lojasmarvan
Brazilië
5 maanden gebruiken de app
DSers heeft geantwoord 18 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 januari 2024

Jully was great and helped me solve my problem

Vividly Goods
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 januari 2024

Alice from Dsers was really fantastic customer support agent - Alice helped all my issues . i never experience such a fast customer support service. Great and Fantastic job Alice . I wish everytime you to come as customer support for

Dexter Buys
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

21 januari 2024

Efficient Support service. Thank you Blanca

Bubuline
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 22 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

12 januari 2024

Had a very pleasant experience recieving advice from Lucia, who cleared up my problem and advised me on how to prevent it from hapenning again. Great company and great service!

Dark Elegance
Verenigd Koninkrijk
10 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 januari 2024

Thanks to Lily for helping resolve an issue with an item that was deleted from store but had fulfilled for the customer. She was quick to reach out to help resolve the issue.

Humminbirds
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

15 januari 2024

I was having trouble getting my orders from Shopify to Ali Express.
Lennon was my Customer service person and he was exceptional great from start to finish.
Has a business owner you want to have the orders moved over to the suppliers seamlessly and Lennon help me realize that the orders need to be manually entered to Ali Express to make sure customer and buyers are protected.
Lennon provided screen prints to help me through the process.
Professional customer service at the highest level.
Everyone should mirror Lennon's skill set.
Thank you again

UrbanPhitz Inc Fashions
Verenigde Staten
7 maanden gebruiken de app
DSers heeft geantwoord 17 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 januari 2024

Thank you for Sherry helping me solve the problem, and helping me log in to the account.

YOYOORANGE
China
6 maanden gebruiken de app
DSers heeft geantwoord 17 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 januari 2024

You can get support immediately. They are eager to solve the problem and offer you options. I thank my representative Blanca.

PatiGift™
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 24 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team