Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 september 2023

Serein was extremely helpful! I am new to dropshipping so I have been doing a lot of troubleshooting to run my store. I've had to speak with many different people from facebook shopify etc. and NOBODY has been as helpful as Serein. He was patient, offered multiple options for my problem, and quick and efficient. THANKS A LOT SEREIN!!!

Daily Kitchen Stuff
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 6 september 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 juli 2023

I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.

The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.

I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.

The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.

Thank you, DSers support team, for your exceptional assistance!

MOTHERSI
Canada
12 maanden gebruiken de app
DSers heeft geantwoord 31 juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 februari 2024

Merci à Alice d'avoir résolu mon problème

Ma boutique
Frankrijk
2 maanden gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 oktober 2023

excellent service ! Fast and convenient, Irene helped me a lot! Highly recommend him

TwixyShop
Israël
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 1 november 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 november 2023

I am using Dsers , as I am in problem I dont know what I can do , then I go Chat with Blanca , Blanca helps me alot and solve my problem in few minutes.. Thanks Blanca.

Modablask Store
Duitsland
11 dagen gebruiken de app
DSers heeft geantwoord 7 november 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

25 oktober 2023

Great app with excellent customer service. Lucas helped me solve my problems in no time at all and made importing products very easy!

Easy Shop
Canada
3 maanden gebruiken de app
DSers heeft geantwoord 26 oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 november 2023

I have experienced excellent service from DSers, and I want to highlight Irene for her kindness, patience, and exceptional competence. Thank you.

Imagine Fun Toys
Zwitserland
3 maanden gebruiken de app
DSers heeft geantwoord 14 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 november 2023

Boa tarde!

Venho deixar meu apreço pelo excelente atendimento do consultor Wendy. Muito atencioso, educado e demostração de conhecimento do solicitado.

Parabéns pela Dsers pelo profissional.

Agradeço o atendimento

GRÃOS DO MUNDO
Brazilië
5 maanden gebruiken de app
DSers heeft geantwoord 30 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 januari 2024

Lennon was awesome and quick to help!

Quickbrow
Zweden
23 minuten gebruiken de app
DSers heeft geantwoord 28 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 juli 2023

I had a very small issue, due to being a brand new shopify store owner. I had the pleasure of speaking with Isak. He was very helpful, friendly, and very informative An absolute life saver. He has helped me better understand the whole process. I highly recommend DSers for your dropshipping needs. Isak was absolutely the best support I could have received tonight!

Free Spirit
Verenigde Staten
10 maanden gebruiken de app
DSers heeft geantwoord 13 juli 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team