Recensies (25.885)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
19 mei 2024

Bin sehr zufrieden. Mir wurde alles Schritt für Schritt auch anhand von Screenshots gezeigt Mega

CulinaLuxe
Duitsland
9 dagen gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 december 2023

Sylvia was very helpful and aided me to fix my problem swiftly, even though it was an easy fix Sylvia was patient and kind

AvaniCore
Jersey
3 maanden gebruiken de app
DSers heeft geantwoord 4 december 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 november 2023

I have just had a long conversation with Sylvia, DSers customer support, about the price differences that I am experiencing between DSers and AliExpress. She clearly explained the the AliExpress price in the discounted 'welcome' price and that the real price would be revealed on 1st purchase - namely the DSers price.

She also clearly answered the remaining queries that I had. Many thanks.

SML
Verenigd Koninkrijk
7 maanden gebruiken de app
DSers heeft geantwoord 14 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 juni 2024

I am incredibly impressed with Dsers' customer service, especially Adele! She is exceptionally responsive, ensuring that all my queries are addressed promptly and thoroughly. Adele is not only highly knowledgeable but also genuinely helpful and courteous. Every interaction with her has been a positive experience, with solutions provided efficiently and effectively. Her dedication to customer satisfaction is truly commendable. Dsers has set a high standard for customer service, and I couldn't be more pleased with Adele's support!

Trendy Tags Store
Verenigde Staten
DSers heeft geantwoord 10 juni 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 december 2023

Lennon, and every other support agent on dsers is so quick to respond and super helpful with anything and everything i need literally 24/7. Not to mention the app saves me literally hundreds of hours of work! <3

IconicBerry
Verenigde Staten
15 dagen gebruiken de app
DSers heeft geantwoord 11 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 augustus 2023

I was feeling a bit stressed fulfilling my first ever order, However DSers support team was great with assisting me through the process. Jenny was very patient with me and broke it down into simple steps that I could easily follow. Would definitely recommend for anyone looking to fulfill there orders as simply as possible!

GlamourSkin
Nieuw-Zeeland
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 8 augustus 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 november 2023

I’ve been using DSers for a while now, and it’s their customer support that truly deserves applause. Their team’s quick, knowledgeable, and personalized responses have made managing my dropshipping business a breeze. No matter the issue, DSers’ support was there with the right solutions, often going above and beyond to ensure my satisfaction. Their proactive tips and user-friendly interface have not only saved me time but also boosted my business efficiency. A big shoutout to their live chat - it’s like having an expert in your pocket! In DSers, I've found more than a service; I've discovered a reliable partner for my e-commerce journey. Kudos to the team for making customer care a top priority!

Petvana
Duitsland
5 maanden gebruiken de app
DSers heeft geantwoord 7 november 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 december 2023

Krystal's online customer service is exceptional, providing prompt and helpful responses to all inquiries. Their team is knowledgeable and courteous, ensuring a smooth and satisfactory resolution of any issues. This high level of online support greatly enhances the overall customer experience with Krystal and DSER’s

HillSide Hub
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 7 december 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 mei 2024

Atendimento perfeito Holly obrigado

Minha loja
Brazilië
8 dagen gebruiken de app
DSers heeft geantwoord 30 mei 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 oktober 2023

Absolutely top-notch at DSERS. I save a lot of time. Whenever I have an issue, they respond immediately. No need to wait for two days; within 10 minutes, I'm chatting with someone online, and my problem is resolved. In short, I recommend it 100%. Big thanks to Cynthia for her help today .

AvEnLy
Frankrijk
8 maanden gebruiken de app
DSers heeft geantwoord 31 oktober 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team