Recensies (26.796)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
1 oktober 2023

I recently had the pleasure of dealing with the customer service with the name Zoe at DSER and I must say, it was an absolutely amazing experience! From the moment I reached out for assistance in fulfilling an order for my first customer, the DSER customer service representative went above and beyond to ensure my needs were met.

Their knowledge and expertise were evident as they guided me through the entire process, patiently answering all of my questions and addressing any concerns I had. Their responsiveness and willingness to help were truly commendable, making me feel valued as a customer.

What impressed me the most was their dedication to resolving any issues that arose. They proactively communicated with me, providing timely updates and ensuring the order was processed smoothly. Their attention to detail and commitment to excellence left a lasting impression on me and my customer.

Thanks to the exceptional assistance I received, I was able to fulfill the order successfully and my customer was extremely satisfied. The positive experience I had with DSER's customer service team has undoubtedly solidified my loyalty to the company.

I cannot recommend DSER's customer service enough. Their professionalism, knowledge, and willingness to go the extra mile are truly remarkable. If you're looking for a company that values its customers and provides exceptional support, look no further than DSER. Thank you once again to the entire customer service team for making my first customer experience so memorable!

ShopBay24
Portugal
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 3 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 november 2023

It's nice to use this app, very helpful for my business. The support service is always great. Wendy solved my problems very quickly and straight forward. Highly recommended.

Galastellar
Hongkong SAR van China
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 23 november 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 januari 2024

very great support from alicia! fast and easy. i highly recommend dsers for sure!! very nice job, keep it up dear team!

Lumyleash
Zwitserland
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 januari 2024

Eden helped me out a ton! Excited to work on this product more.

Freedom Front
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 mei 2024

Eu tive um dos melhores atendimento com a blanca ela foi incrivel e paciente no atendimento. obrigado blanca

My Store
Brazilië
10 dagen gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 december 2023

My review is for Amity. He did an excellent job on assisting me to place my very first order. I had no clue on what I was doing. He made sure that I placed my first order with utmost ease. I would highly recommend Amity he has exceptional customer service skills.

Alluring Fashions & Accessories
Verenigde Staten
2 maanden gebruiken de app
DSers heeft geantwoord 3 december 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 november 2023

I can thank the customer service Rep Lennon. I needed someone to walk me through what was going on, and Lennon did so with a smile. Communicated the whole way, explained what happened and how to correct it so it wouldn't happen again. Lennon made my whole week. Thank you so very much

Cali Cactus Unlimted
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 15 november 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 januari 2024

Lucia assistance was simply outstanding. Her expertise, prompt responses, and proactive approach made the experience delightful. I highly recommend Lucia for anyone seeking exceptional assistance.

EarthHome
Letland
8 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 maart 2024

vivian est tres gentil et elle a su me guider parfaitement dans mon probleme sur dsers

Cuisine Inspirante
Canada
4 maanden gebruiken de app
DSers heeft geantwoord 10 maart 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 november 2023

Many thanks for the quick and efficient help with my Shopify store and AliExpress dropshipping. Overall, I am very satisfied with the service and would rate it a solid 5 stars.

WakaGoods
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 30 november 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team