Recensies (30.363)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
14 maart 2024

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
Verenigd Koninkrijk
6 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 mei 2024

Great Job Lily, you help me a lot, thank you!!!

V9 Tech Store
Brazilië
11 maanden gebruiken de app
DSers heeft geantwoord 5 mei 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 mei 2024

Spoke to Blanca I was able to get all my questions regarding the tracking information synchronizing from DSers to Shopify. The explanations were very clear to understand and I know what to do going forward.

Shadow Shoppers
Verenigde Staten
8 dagen gebruiken de app
DSers heeft geantwoord 9 mei 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

18 mei 2024

Very much satisfied with your service Thank you

PawArena
Australië
10 maanden gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 december 2023

Aimee proved to be incredibly helpful. She dedicated time to attentively listen to my concerns and presented numerous solutions to address the issue. Guiding me through a step-by-step process, Aimee ensured a thorough resolution to the problem. I cannot express enough gratitude to Aimee, especially as I was feeling the pressure to avoid any dissatisfied customers. With Aimee's assistance, I can now rest assured that my customers will promptly receive their orders. A heartfelt thank you to Aimee for her amazing support.

Enigma Promotions 34
Verenigd Koninkrijk
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 april 2024

Sandy's service was exceptional! From start to finish, she displayed remarkable efficiency and speed. Sandy wasted no time in addressing my needs, swiftly resolving any queries or concerns I had. Her quick response time ensured that I received prompt assistance, making the entire experience seamless and hassle-free. Sandy's dedication to providing fast service truly sets her apart. I highly recommend her to anyone seeking swift and reliable assistance!

Homeattract
Zweden
4 maanden gebruiken de app
DSers heeft geantwoord 16 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 april 2024

WOW!! I have to say that the responsiveness to even minor is is AAA rating. They stay with you until they are sure that your issues have been effectively resolved. AWSOME!!!

Kool-4-Skool
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 14 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 juni 2024

is very helpful to find and solve the problem for me.. Thank you!

PEARL OF ALL BLUE
Vietnam
9 dagen gebruiken de app
DSers heeft geantwoord 6 juni 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 april 2024

Very good Tool and great customer support. Jenny helped me within minutes what I expected to take hours. Thanks!

b-rave.shop
Duitsland
4 maanden gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 mei 2024

I had an issue understanding the process between shopify-Dsers-Aliexpress and Aimee clarified it so well that I need not ask anything afterwards. Thank you so much for the excellent customer support. You ROck Aimee! :)

Zorba Health
Australië
6 dagen gebruiken de app
DSers heeft geantwoord 26 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team