Recensies (30.329)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
21 november 2023

I've never had an excellent customer service experience! And I can't believe that I'm writing a review about it! Isla was truly helpful. And she stayed with me the whole time I was trying to troubleshoot my issue. Without her help, I wouldn't be able to fulfill my first orders! And also, I like the fact that there is an actual person on the other side, it's still unlike talking to bots! So definitely, I highly, highly recommend DSERS App!

Plesi
Duitsland
9 maanden gebruiken de app
DSers heeft geantwoord 22 november 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 maart 2024

First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

PURCORIGINAL
Verenigd Koninkrijk
4 maanden gebruiken de app
DSers heeft geantwoord 28 maart 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 juni 2024

VERY HELPFUL AND EASY TO FOLLOW! I am so thankful for the help!! SUPERB!

My Store
Verenigde Staten
26 dagen gebruiken de app
DSers heeft geantwoord 23 juni 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 april 2024

Well that was just 2 easy, Raphael answered my questions and gave additional relevant information without having to ask. Great support. Thanks for making all of this easier.

Wyndrew
Australië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 15 april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 maart 2024

"Vivian"

I had trouble understanding and troubleshooting a problem and Vivian was nothing but patient and understanding absolute pleasure to work with her. Would definitely recommend her again if I get in trouble thank you Vivian you were an absolute gem.

OZ NOVELTY CO
Australië
9 maanden gebruiken de app
DSers heeft geantwoord 14 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 maart 2024

I just finished chatting with Chris, who was able to resolve the issue I had for me super quickly. He was explaining every step to me in real time, providing detailed indications with images, a video of the process and eventually he fixed it for me. I am honestly very impressed by the customer service and especially by Chris. I was worried I would have to chat with a bot, but I got an angel instead

My Japandi Home
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 13 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 april 2024

I love dsers Rita Helped me with an issue that i had cause i use it on too many stores

Gymazona
Verenigde Staten
10 maanden gebruiken de app
DSers heeft geantwoord 11 april 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 april 2024

Sandy's service was exceptional! From start to finish, she displayed remarkable efficiency and speed. Sandy wasted no time in addressing my needs, swiftly resolving any queries or concerns I had. Her quick response time ensured that I received prompt assistance, making the entire experience seamless and hassle-free. Sandy's dedication to providing fast service truly sets her apart. I highly recommend her to anyone seeking swift and reliable assistance!

Homeattract
Zweden
4 maanden gebruiken de app
DSers heeft geantwoord 16 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mei 2024

Myra was very helpful with my issue regarding fulfilling my orders. Very kind and fast responses!

Pleasant Pets
Ierland
6 maanden gebruiken de app
DSers heeft geantwoord 8 mei 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 maart 2024

had so many questions and got stuck i was lost but a adviser called Aimee was so helpful and guided me through EVERYTHING and held my hand and taught me so much i feel like a dDSers expert now i know so much more THANKYOU AIMEE someone needs to give her a pay rise she was amazing!!! really good support im so glad i met her today !!! :D:D

Love Pets Home
Verenigd Koninkrijk
6 maanden gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team