Recensies (26.805)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
5 januari 2024

Very very good experience with Holly from the support team, I was struggling with an Issue for my first ever order on Shopify and she was very nice and super quick!

PikkyTap
Italië
23 dagen gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 april 2024

Muito eficiente. Resposta rápida e resolveu meu problema sem complicações.

Minha loja
Brazilië
Ongeveer een uur gebruiken de app
DSers heeft geantwoord 28 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Bewerkt 29 september 2023

This was a stellar customer service experience! Arwen helped me out with two frustrating issues, and fixed both right away with no problems. It was wonderful chatting with someone who was both pleasant and patient. They also verified that they had the correct information before each action on their end, which I thought was thorough and a good practice for avoiding mistakes on either end. I look forward to the next chat. Thanks, Arwen!

Second help chat this week, and Lennon was also a huge help with two separate issues. 2 for 2, DSers! Thank you!

Heather Haven
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 25 september 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 december 2023

Excellent service helped mapped my products in no time. Thanks guys!

Flezin
Verenigd Koninkrijk
11 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 oktober 2023

I had the pleasure of receiving exceptional customer service from Lucas at Dsers. His dedication and professionalism truly stood out during my interaction. Lucas not only understood my concern but also provided a swift and effective solution, leaving me thoroughly impressed.

Lucas's ability to address my issue promptly and his willingness to go the extra mile to ensure I was satisfied were remarkable. His knowledge of the platform and his friendly demeanor made the entire experience pleasant and stress-free.

In today's fast-paced world, quality customer service is invaluable, and Lucas from Dsers exemplified this. I would like to extend my gratitude to Lucas for his excellent and on-point assistance, which played a significant role in resolving my problem. It's professionals like him who make a real difference in the world of customer support. Kudos to Lucas and the Dsers team!

Rex Ardent
India
12 maanden gebruiken de app
DSers heeft geantwoord 28 oktober 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 februari 2024

Customer Service is second to none and the support team is quick and very knowledgeable.

Lazy Paws
Australië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 11 februari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 december 2023

Excellent service had me back up and going again Thank you Myra!

RBJ's Store
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

14 november 2023

I want to thank DSers for the superior customer service today. They helped me streamline the process to fulfill orders in a way I hadn’t previously known how to do. This made me very happy as I can now fulfill orders faster and keep customers happy! Thank you DSers!

Primalunlimited.com
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 15 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 december 2023

Great Service, first order I was confused with some steps but Raphael really helped me out and provided me with the correct steps to take in the future to better assist me. I am enjoying DSers very much.

Amaro Vista
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 18 december 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 januari 2024

Aimee with DSers was the absolute best with customer service. Thank you Aimee!

Babies R Life
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 1 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team