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Agent Marshall was kind to help me with my supplier optimizer. Marshall shared with me other ways to use DSers to find suppliers. 10/10 would recommend the app.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
The customer support agent Irene was super responsive and helpful and fixed my problem for me straight away!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Yesterday i contacted DSers support team for help, this lovely lady, Blanca, was something of amazing. I've been helped by support teams before, but nothing compared to what Blanca did for me. She could have guided me on what to do but instead, she resolved the issue herself. I can not thank you enough Blanca, and if i could give you 6 stars, i would.
many, many, many thanks xxxx
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I just want to say a huge thank you to Via who helped me to fulfill an order that I was having trouble with. My experience with support was stellar and I've been in software development a lifetime. I know it's hard to deal with so many personalities and stay positive and nice. Kudos to Via and Dsers for great support.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of seeking help from Raphael on 8/4/23. He was absolutely efficient. Very professional, patient and solution-oriented. I was nervous about a customer order because DSers couldn't process it, and I thought it was me. It ended up being the customer not entering their information correctly. Thanks, Raphael, for calming my nerves and finding a solution quickly. You are the best and I hope I get you again if I run into any other problems.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had some issues with an item in my store, I sent a message to Dsers and Raphael was the customer service rep that was helping me. He did such a great job.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Atendimento muito eficiente, muito satisfeito com o suporte.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Excelent app with the best support i've seen so long! Nephele did a great job with my problem with integration! 24/7 support is perfect for business!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
customer service is great
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
5 stars to Alicia for the support...
Thanks a lot
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team