Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
1 januari 2024

Ganz toller und schneller Service von Neva! Vielen Dank für die schnelle Problemlösung.

Kaffee Barista ( 2023 - 254 )
Duitsland
2 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

31 maart 2024

Merci à Irene qui a été patiente avec moi et a répondu à toutes mes questions. Au plaisir

RockyRoverClub
Frankrijk
4 dagen gebruiken de app
DSers heeft geantwoord 1 april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 april 2024

Ich habe heute mit nette Isak gechattet und er hat mich sehr schön geholfen und für mich zeit genommen um meine Probleme zu lösen vielen Dank Isak und diese Welt braucht viel mehr wie Ihnen .. Helfen mit Herz!
Danke.

Mylove Mypet
Oostenrijk
3 dagen gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

11 december 2023

Support is great

BRD Variedades
Brazilië
9 maanden gebruiken de app
DSers heeft geantwoord 12 december 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

28 september 2023

I was helped by Alice, she was very helpful and fast, I'm new to this and at times we come across unexpected things... Thank you so much Alice.

scarfinnovations
Verenigde Staten
10 maanden gebruiken de app
DSers heeft geantwoord 3 oktober 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 september 2023

Great app and great customer service. The app has all the features I needed. I had a problem with my supplier(Not because of the app) and I couldn't pay for the orders for a specific variant of my product. I contacted the support and got in touch with Eden, who found out that the supplier ran out of stock and that I had to find another one, and then map the different variants. Everything was done in a matter of seconds and in a very transparent way. I recommend them!

ZenAir Pro
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 13 september 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 december 2023

Estou satisfeita com o atendimento do Dsers. No que eu precisei sempre me ajudaram e foram atenciosos.

Katze Store
Portugal
23 dagen gebruiken de app
DSers heeft geantwoord 11 december 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 december 2023

Thanks Wendy, she helped!

dicent
Canada
4 maanden gebruiken de app
DSers heeft geantwoord 4 december 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 augustus 2023

I was setting up my shopify store and encountered a problem not knowing how to spilt the products and group different variants from different suppliers into one product. Seek help form Dsers and redirect me to FB Messenger. Agent Edan demonstrated his professionalism to help me to understand those configuration in a minute with step-by-step screenshot support. Thank you Edan for your help. You are my life-saver. ❤

Ideas from Julieta
Hongkong SAR van China
7 maanden gebruiken de app
DSers heeft geantwoord 27 augustus 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 september 2023

I was completely stuck with a connection issue between DSers & AliExpress. I managed to connect with Isak who went above and beyond to explain to me how to solve my problem. Throughout his support he was courteous, friendly and extremely helpful. Many thanks to Isak for all your help - I hope next time I contact support, I get put in touch with you again :)

Drift
Hongkong SAR van China
6 maanden gebruiken de app
DSers heeft geantwoord 6 september 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team