Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 17 november 2023

Myra was so helpfull and commited to answer all my questions! Thanks a lot!
Update 1: But Dsers itself works poorly, many of the features only do what they were supposed to under specific conditions, prices sometimes are not correctly imported, shipment prices cannot be included in final prices (only in a specific situation).
Update 2: prices keep not being correctly imported. Instead of trying to understand, recognize and fix the problem, tech support try to convince you that the app works showing how to configure it by the book and repeating the limitations.

Escolhi Pra Vc
Brazilië
9 dagen gebruiken de app
DSers heeft geantwoord 19 november 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

4 februari 2024

Eden

Luhax
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 juni 2023

I recently had the pleasure of using Dsers, and I must say it exceeded all my expectations. This powerful e-commerce tool has truly revolutionized the way I manage my online business. From its user-friendly interface to its extensive range of features, Dsers has proven to be an invaluable asset.

One of the standout features of Dsers is its seamless integration with multiple e-commerce platforms. Whether you're using Shopify, WooCommerce, or AliExpress, Dsers effortlessly connects with these platforms, allowing for efficient order management and streamlined workflow. This integration has saved me countless hours, enabling me to focus on growing my business instead of getting lost in the administrative tasks.

Moreover, Dsers' bulk order processing feature is an absolute game-changer. With just a few clicks, I can process hundreds of orders simultaneously, significantly reducing manual labor and increasing productivity. The time and effort I've saved using this feature alone have been remarkable.

Another aspect of Dsers that I greatly appreciate is its robust inventory management system. I can easily keep track of my stock levels, monitor product availability, and set automated alerts for low inventory. This level of control has allowed me to avoid stockouts and ensure timely order fulfillment, resulting in satisfied customers and increased sales.

Additionally, Dsers offers powerful order tracking functionality. I can effortlessly track the status of my orders, providing me with real-time updates on shipping and delivery. This transparency not only helps me stay informed but also allows me to keep my customers informed, enhancing their overall shopping experience.

Furthermore, Dsers provides excellent customer support. Whenever I've had questions or encountered any issues, their support team has been prompt, knowledgeable, and friendly. Their dedication to ensuring customer satisfaction is truly commendable and has made my experience with Dsers even more enjoyable.

In summary, Dsers is a comprehensive e-commerce tool that has significantly improved my business operations. Its seamless integration, efficient order processing, robust inventory management, order tracking capabilities, and exceptional customer support make it an absolute must-have for any online entrepreneur. I wholeheartedly recommend Dsers to anyone looking to streamline their e-commerce processes and take their business to new heights.

My Store
Polen
4 maanden gebruiken de app
DSers heeft geantwoord 11 juni 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 december 2023

vivian merci de vos service vous avez été très serviable est clair sur ma demande et votre explication m'as facilité la tache merci

lebonheurdemonchat
Zwitserland
6 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 november 2023

Sherry, Muito obrigado pelo seu atendimento 5 estrela

freeshopoutlet
Brazilië
12 maanden gebruiken de app
DSers heeft geantwoord 30 november 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 december 2023

Fui muito bem atendida pelo Isak, da equipe de atendimento ao cliente, conseguiu me orientar certinho, e resolver o meu problema, muito atencioso. obrigado pelo suporte

Rosa Shock Store
Brazilië
24 dagen gebruiken de app
DSers heeft geantwoord 12 december 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 december 2023

Muito satisfeito com o suporte, a Sylvia me auxiliou e ajudou a resolver meu problema. Grato!

Lojas Aziz
Brazilië
4 maanden gebruiken de app
DSers heeft geantwoord 4 december 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

31 maart 2024

Isla is the top!

TecnoIsland
Italië
4 dagen gebruiken de app
DSers heeft geantwoord 1 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 juli 2023

"I had the pleasure of speaking with Sandy from customer service, and I must say, she provided me with an exceptional experience. From the moment I reached out to her, she was friendly, patient, and attentive to my needs. She took the time to listen to my concerns and went above and beyond to ensure that my issue was resolved promptly and efficiently.

Sandy's professionalism and dedication to providing excellent customer service were truly outstanding. She was able to answer all of my questions and provided me with clear and concise explanations that helped me to understand the issue at hand.

Thanks to Sandy's help, I was able to resolve my issue quickly and without any hassle. Her friendly demeanor and positive attitude made all the difference, and I would highly recommend her and this company to anyone in need of great customer service.

Overall, my experience with Sandy was top-notch, and I can't thank her enough for her help. Keep up the great work!"

Chich
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 19 juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 november 2023

Very useful app, and great customer service was great. Una was an excellent help!

LUNA DE LUJO
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 5 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team