Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 mei 2023

I would recommend this app to others thanks to Olivia! Because I was needing help for my store and Olivia my helper was super fast and responsive right away everything took less than 5 minutes. I thought I was gonna wait till tomorrow but it got fixed right away thanks to Olivia.

berseko
Verenigde Staten
11 maanden gebruiken de app
DSers heeft geantwoord 23 mei 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 september 2023

Just tried out my first order to see how everything works and had some trouble figuring it out but after contacting customer support, Isla helped me out and explained everything in detail. Their support was very good!

Ella Dreams
Ierland
3 maanden gebruiken de app
DSers heeft geantwoord 6 september 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 november 2023

Couldn’t recommend DSers highly enough. Plus the support team is phenomenal.

DND
Litouwen
5 maanden gebruiken de app
DSers heeft geantwoord 13 november 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 september 2023

all thanks for Irene from costumer service for helping me to solve my issue about how to set tracking orders just in few minutes, he was so patient and fast to Guide me to solve it, thank you DSers and Irene for helping me making my store better.

Atlantic Store
Duitsland
7 maanden gebruiken de app
DSers heeft geantwoord 18 september 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 december 2023

Je tiens à exprimer ma profonde gratitude à Neva, du service client de Dsers, pour son aide exceptionnelle. Son professionnalisme, sa patience et sa compréhension ont largement dépassé mes attentes. Grâce à son assistance compétente, toutes mes préoccupations ont été résolues rapidement et efficacement. Neva a non seulement répondu à mes questions avec clarté, mais elle a également pris le temps de m'expliquer les détails nécessaires, ce qui a grandement facilité mon expérience. C'est rare de rencontrer une personne aussi serviable et dévouée. Je suis vraiment impressionné par le niveau de service fourni et je tiens à la remercier du fond du cœur. Continuez votre excellent travail, Neva, vous êtes une étoile chez Dsers! ⭐

Ava Alleys
Frankrijk
4 maanden gebruiken de app
DSers heeft geantwoord 3 december 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 oktober 2023

I had a fantastic experience with Dsers' customer support, and Sandy, in particular, stood out for their exceptional assistance. Sandy was not only prompt in responding to my queries but also demonstrated a deep understanding of the platform's features. Their patience and willingness to walk me through any issues I encountered were greatly appreciated. Dsers' support team, led by Sandy, truly goes above and beyond to ensure a seamless user experience. I highly recommend Dsers for their outstanding customer support.

Shop EZ Canada
Canada
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 18 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 oktober 2023

A person named Selina replied very quickly to my help on messenger. She solved my issues very efficiently Thanks to her guidance it was very easy to understand and fix my problem. Thank you

Vireva
Australië
3 maanden gebruiken de app
DSers heeft geantwoord 17 oktober 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 oktober 2023

Olivia helped me fix al my problems i had. Explained everything very nice and did this really fast. Happy about this service.

MagBoost
Nederland
2 maanden gebruiken de app
DSers heeft geantwoord 15 oktober 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 oktober 2023

Very Knowledgeable and helpful with all my needs, and trust me I'm needy when it comes to business. 10/10 Would recommend it 100 times over.

Zay & Duke
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 18 oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 oktober 2023

I chatted with Olivia through messenger and she was super helpful and patient with me. She helped me through a couple different issues I was having with connecting products to my Shopify store. Everything is fixed now and I'm so happy she was able to help. Thank you Olivia!

A Pretty Penny
Verenigde Staten
29 dagen gebruiken de app
DSers heeft geantwoord 15 oktober 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team