Recensies (29.841)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
22 maart 2024

Very quick customer service from Isak, he got my problem figured out super quick. Highly recommend

AIRPACK™
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 februari 2024

The app is very handy. Got some confusions with delivery info from suppliers to different countries, but Vivian did a good job as a customer support and explained me everything

DecorMaison
Tsjechië
4 maanden gebruiken de app
DSers heeft geantwoord 3 februari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 maart 2024

All the customer support here are all helpful and assisted me in every step of the way, specailly Sherry :)

Vytzy
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 januari 2024

without talking about the amazing opportunities that this app gives, but the support service is one of the best ones, I've solved a problem very quickly with support advisor called holly, nice, fast and smooth. Full respect to all the dsers team. Thank you

Cuscino store
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

22 april 2024

The customer service was incredibly helpful and responsive. They addressed my concerns promptly and provided clear solutions. Overall, a fantastic experience

Perfect Posture Emporium
Verenigde Staten
26 dagen gebruiken de app
DSers heeft geantwoord 23 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 december 2023

This is the first time I have contacted dsers by chat and honestly I am delighted that I came across Alice, really attentive and patient, she resolved my problem quickly. I'm so satisfied with this impeccable service. Thank you Alice :)

minicalinou
Canada
11 maanden gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 december 2023

Had some confusion about how the payment process worked. Sherry was able to walk me through it and clarify the process for me. Thanks Sherry for your help and your patience while I worked through the process. Very much appreciated.

77Gifted
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 11 december 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 mei 2024

I appreciate Vivian today for her patience and follow-ups on my issue.

The Gate Way Administrative Services
Zuid-Afrika
24 dagen gebruiken de app
DSers heeft geantwoord 20 mei 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 november 2023

I really like the great experience that I just had, a customer made an order but the order wasnt showing in Dsers when I chat with one of the agent she guided to the end to finally complete the client order I am so happy she release my stress

Cheapstuff2.com
Canada
3 maanden gebruiken de app
DSers heeft geantwoord 29 november 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 januari 2024

Very very helpful, thanks to one of your staff, Isla, helping and fixing my account. Getting ready to do my work and ready to change my life.

Jholidaygifts
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 15 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team