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I need a support and Krystal helped me a lot. Thanks Dsers for a such important employee.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Sandy was very helpful, i really appreciated her help, made me understand Dsers so much better, I highly recommend her.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with the customer support team of Dsers, and I've experience a exceptional service of 'Wendy' a customer support agent. From start to finish, the experience was seamless and highly satisfying. The response time was impressive. I received a reply within seconds of initiating the chat, which demonstrated their commitment to providing quick assistance.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Lucas from customer support was extremely nice, patient and helpful.
Answered thoroughly every question I had and cleared out every uncertainty
I had regarding the Dsers experience. keep up with the good work, thanks alot!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I am satisfied with app now and Sandy did a great job today by providing support.
Hi there
Thank you so much for taking time to write this feedback to us.
Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.
The free plan will stay free forever, we currently have thousands of merchants on the free plan for months now. I'm sorry if you have misunderstood something.
Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers team
Selena was absolutely amazing, very fast, professional, and patient, and most importantly solved my problem VERY QUICKLY 5 stars aren't enough.
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would recommend this service to anyone because of the timely response!!!. Isla was just amazing she was patient and very helpful. It was nothing short of customer service excellence!!!. Thanks DSERS
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I just started selling products online and just opened my shop so I had a few questions, Cynthia was super helpfull and made sure everything was explained. I am very thankfull for her help!
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Très efficace au moment de résoudre un problème, je remercie Adele pour m'avoir bien expliqué et montré la solution à mon problème, grace à Elle, j'ai pu avancer sur DSERS
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Amazing assistance from Isak that absolute legend! Solved an issue that was stressing me out which i didn't know if it was due to my error or the site's. Whatever this man is getting paid is not enough! Definitely went above and beyond!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team