DSers‑AliExpress Dropshipping

5-Star Review for Sandy at DSers

I had an outstanding experience today with Sandy, a DSers representative who truly went above and beyond to help me resolve my issue. From the moment our conversation began, she was patient, knowledgeable, and incredibly kind. She took the time to fully understand my problem, walked me through every step with clear explanations, and made sure I left the chat completely satisfied.

What stood out most was Sandy’s genuine commitment to providing excellent service—she didn’t rush, she made sure everything was working perfectly before closing the conversation, and she even offered extra tips to help me avoid similar issues in the future. It’s rare to find that level of dedication and professionalism, and it turned what could have been a stressful experience into a great one!

Thank you, Sandy, for your amazing support and for representing DSers so well. Your help made a huge difference today!

I have been using DSers as the core order-fulfilment solution for my Shopify store, and overall my experience has been very positive.

The integration with Shopify is smooth and reliable, allowing me to import products from AliExpress, manage suppliers, and process large volumes of orders efficiently.

I highly recommend the DSers app. The service is incredibly fast and reliable.
I just received support from Holly, and she solved my problem within a few minutes — clear, patient, and very professional.

Big thank you to Holly and the entire DSers team.
Great app and excellent customer support!

The customer support is great and little to no wait! Which I love because my life is very busy with work, a business and a child with special needs. Thanks for the help today Rita!

This app is great, easy integration with shopify, and dropshipping, help centre also great and fast to respond to queries.

They have excellent customer service!
Holly was amazing,helped out this computer illiterate:)

Sandy was very helpful with my account and helping set it up correctly thank you Sandy

DSers est un outil friendly et facile à utiliser, même s’il faut un peu de temps pour s’y habituer quand on débute.
Heureusement, le support est très réactif et explique bien, ce qui aide énormément.Merci Kimi

Resolvem o problema rapidamente, e super atenciosos, utilizo des de 2019 e nunca me arrependi

Dsers is complicated and as much as I hate having to deal with texting to resolve issues I have received the best customer service under these circumstances....if they upgrade to phone assistance...they would be top knotch but until then...the experience was still very good...the only reason I did not give 5 stars is because of the lack of live phone support