Recensies (30.328)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
23 februari 2024

Super quick response from Lucia and well explained steps! loved the good communication. She helped me throught our conversation with all the questions I had. Friendly person and very helpful. 10/10 experience. Good customer service.

PLATØNIX
Nederland
2 maanden gebruiken de app
DSers heeft geantwoord 25 februari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 december 2023

Extremely Satisfied with Dsers Support – Fast and Helpful

I recently had the opportunity to interact with the support team (Ralla) at Dsers, and I must say that I am extremely satisfied with the experience. The support provided was not only fast but also very helpful, making it a pleasant experience overall.

Right from the beginning, Dsers proved to be efficient in handling my queries. I reached out to their support team via their facebook live chat feature, and I was pleasantly surprised to receive an immediate response. The support agent was courteous and patient, ensuring that I had all the necessary information to resolve my issue.

Homemint
Zwitserland
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 3 januari 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

Bewerkt 10 april 2024

I had a small issue with my Dsers account billing, but Lucy was patient and helped me out.

Orientella Shop
Verenigde Staten
9 maanden gebruiken de app
DSers heeft geantwoord 10 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 februari 2024

I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.

Luxury Living
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 27 februari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 maart 2024

I had a couple questions about the order fulfillment and Holly from support team was very helpful! Really appreciate it!

FurKids Paradise
Australië
4 maanden gebruiken de app
DSers heeft geantwoord 28 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Bewerkt 16 november 2024

Great app and very helpful customer service.
Both Sandy and Sans were amazing!

Espiaye Apparel
Australië
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 9 april 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 juli 2024

Un grand merci à Villanelle pour son efficacité et sa réactivité !

Arche de mariage
Frankrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 29 juli 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 november 2023

I'm writing this review for your staff Raphael who has helped me with an major issue that I had with my Shopify account. I couldn't solve my problem for quite a bit, till I reached out to Raphael. He helped me to solve that problem just in minutes. I was very satisfied with his service.

G4Goods
Duitsland
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 26 november 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 maart 2024

I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.

NeuCalm
Australië
3 maanden gebruiken de app
DSers heeft geantwoord 13 maart 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 april 2024

Blanca was amazing, she was so helpful and answered all my questions and fixed my problems. I wish I can always come to her for help! Thank you guys for kick starting my journey.

Trendy Cove
Verenigd Koninkrijk
10 dagen gebruiken de app
DSers heeft geantwoord 23 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team