Recensies (30.363)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
16 maart 2024

Big thumbs up for DSers! Sandy was a great advisor, quick and giving good solutions. Made my Shopify life way easier!

Halosphere
Frankrijk
21 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

27 januari 2024

Thank you for Alicia service, as she managed to solve my problem quickly!
excellent support!

SolidLine
Polen
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 29 januari 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 januari 2024

Dser has an amazing support team especially Eden who helped me to solve my issue, she is so fast and active. Thanks a lot for your kind support.

Olaless
Verenigde Arabische Emiraten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 30 januari 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 maart 2024

I am still new to dropshipping and this app, but Selena was very helpful and respectful with all of my questions!

The Lookbook Co.
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 26 maart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 april 2024

Excellent customer assistance by Colleen. Thank you for your help, patience, and all the information you provided. This is a great app.

Tiny Explorers
Verenigde Staten
20 dagen gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

13 februari 2024

One of the best help I have ever got, Service on the highest level. Thank you it specially I am satisfied with DSers customer service from “Selena"

Fipa Pyjamas
Zweden
3 maanden gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 januari 2024

The app is not working their servers are not functioning properly randomly. Now i get mapping error and i have 500 orders waiting to fulfilll and i cannot fulfill them cause their app is broken once again!!!!!!!!

wickedafstore
Cyprus
Ongeveer 2 jaar gebruiken de app
DSers heeft geantwoord 18 januari 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

Bewerkt 3 september 2024

Rin assisted me, and the service was excellent—quick, practical, and precise. I highly recommend using DSers.

iGlobal
Australië
9 maanden gebruiken de app
DSers heeft geantwoord 12 maart 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

14 februari 2024

Wendy was very helpful, very detailed, and quick with her response and help she answered every question with ease.

Thanks Again Wendy

Jade’s Beaut’e Boutique
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

27 maart 2024

I recently had the pleasure of interacting with Vivian, a customer service assistant. Her approach was not only professional but incredibly warm and empathetic, which is quite refreshing in today's fast-paced digital world.

Shin
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 28 maart 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team