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I write this review for Lucia who helped answer my questions very quickly and accurately. I am very happy to receive her support. I give a 5-star review and thank you very much Lucia.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
The support provided by Isla was incredible, Isla helped me solve all my problems, I am very happy with the service!! Thank you very much!!
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Neva was awesome at fixing my problem. Super helpful and got things sorted fast!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had questions with fulfillment and Lucia graciously walked me through the process for resolution. Fast replies with screenshots. Easy process.
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I wanted to take a moment to express my gratitude for Marshall's exceptional assistance. Marshall went above and beyond in helping me and provided outstanding support throughout the entire process. Their dedication and expertise were truly invaluable. Marshall's knowledge and willingness to assist made a significant difference in resolving my concerns quickly and efficiently. Their professionalism and courteous demeanor made the experience smooth and enjoyable. I am incredibly grateful for Marshall's help, and I highly commend their commitment to providing top-notch service. Marshall is a true asset to your team, and their assistance has left me thoroughly impressed and satisfied. Thank you, Marshall, for your outstanding support!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
shipping rate not syncing and i tried everything DSers says its shopify problem and shopify cant see any problem
Hi there,
Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.
Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods
Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial
DSers Team
Excellent support from Avi.
Fast answers, very kind and useful.
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Rin is so helpful and save my day, wish you very good luck to you 'Rin"
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I contacted DSers via their chat feature and within seconds was connected with Wendy. Poor Wendy, I bombarded her with question after question, many times the same question worded differently because I couldn't wrap my head around what I was seeing. But Wendy remained professional and showed great patience with me. She answered all of my questions and now I can move on to my next steps. Nothing but props for Wendy. She's a keeper DSers! Thanks Wendy for knowing your stuff and taking care of your customers. I'm definitely sticking with DSers as my dropshipping partner knowing that they will be there for me when I'm lost!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of working with Alice from Dsers, and I must say, it was an exceptional experience from start to finish. Alice went above and beyond to assist me in navigating between suppliers, ensuring that I found the best options for my business needs.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team