Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
9 september 2023

Sylvia served me very well, resolved my problem quickly and was super attentive. Grade 10!!

Lojas Magu
Brazilië
8 maanden gebruiken de app
DSers heeft geantwoord 11 september 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 oktober 2023

Aplicativo que vai ajudar muito nos negócios, facilitar as movimentações e conexões de produtos para a loja. Sem deixar de expressar minha gratidão ao excelente atendimento da Krystal, que solucionou dúvidas e resolveu meu problema de forma respeitosa e muito tranquila.

Loja Letmas
Brazilië
6 maanden gebruiken de app
DSers heeft geantwoord 15 oktober 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 juli 2023

I really appreciate the service that they offer and very much like the support they gave me, it was very useful, and fast. Im very grateful for that

Gladdfy
Zwitserland
6 maanden gebruiken de app
DSers heeft geantwoord 19 juli 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

28 mei 2023

Thank you so much Eden. DSer is amazing because of support like Eden, patient, precise, kind and compassionate.

You cannot go wrong with them :)

Sexypharmacy
Canada
8 maanden gebruiken de app
DSers heeft geantwoord 29 mei 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 juni 2023

Thank you for your help Echo! She helped me with an issue with mapping and did it without hesitation

plumpzathletics
Verenigde Staten
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 1 juni 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 september 2023

Raphael gave me an excellent service. answered all my questions, fixed the problem remotely and also gave me all the links so i can learn to do it myself.

Digital Corner Store
Canada
22 dagen gebruiken de app
DSers heeft geantwoord 6 september 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 oktober 2023

This is a great app. for beginners. I tried the service and it worked great. However, I did not need them as it does not supply the service that I was looking for. This application was uninstalled from my shopify and yet, they still continued in trying to get a payment from me. This service was uninstalled long before the trial period was over. I do not find this to be a good or trustworthy company as of late.

Mischa Lottie
Verenigde Staten
13 dagen gebruiken de app
DSers heeft geantwoord 19 oktober 2023

Hello,

Thank you for your feedback, we appreciate it.
We have checked your billing history via your account information, but we didn't find any extra billing generated.
Could you please contact our customer service team and provide your Shopify subscription order number and billing order number so we can help you clear this out?

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

5 juli 2023

Amazing service! Love to keep on working with DSers they are amazing and I love to continue our business together.

#1 BEST ICE MAKERS
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 6 juli 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

28 mei 2023

Raphael was super helpful and answered all the questions i had. He helped me step by step all the way. Super good service!

Shopgear
Brazilië
8 maanden gebruiken de app
DSers heeft geantwoord 29 mei 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 september 2023

I had the pleasure of working with Isak from DSers, and I couldn't be happier with the level of service and assistance I received. Isak went above and beyond to help me with my request to remove a store from their account

ShellenStore
Verenigde Staten
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 19 september 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team