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Le support client est très efficace. J'avais un problème que je n'arrivais pas à régler et c'est Aurora qui m'a aidé à le solutionner. Elle a pris le temps de m'aider avec des explications très claires. Merci!
Jessica helped me with the migration of all of my orders, Great service. Thank you very much Jessica.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Sofia was very helpful she answered all my questions and was very clear, knowledgeable, friendly, and professional. Thank you for have Sofia available to assist. I am grateful! Thank you!
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Hoje eu fui atendida por Nephele, que foi extremamente atencioso e me ajudou a solucionar o meu problema!
Hi Use Alento,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I recently had the pleasure of interacting with Vivian, and I must say, the experience was nothing short of exceptional. Vivian's promptness in addressing my inquiries was truly remarkable. From the moment I reached out with my questions, Vivian wasted no time in providing thorough and insightful responses, ensuring that I received the information I needed in a timely manner.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
App was fairly easy to install and to navigate. Have been fulfilling my first few orders and was not seeing updates and contacted Shopify customer support which sent me to DSer support. They were quick to respond Facebook messenger
Hi tilhverdag,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please don't hesitate to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
Easy access to customer service. Helen helped me step by step with my issues. She’s very patient, informative, knowledgeable and have an excellent customer service.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
For speed response ask for Jessie :-)
I had a problem tonight... a scary problem. Wrote a support request, 10 minutes later got the answer. 5 more minutes an the problem is solved. Thank you so much Jessie for your support, really appreciated.
Hi Bébé Reborn Plus,
We are glad you enjoy using DSers. Thank you so much for your review of our app. We will continue making sure to create a better dropshipping experience for all users. Please feel free to contact us if you need more help. Happy dropshipping with DSers!
DSers Team
The support guided me to the solution very quickly. Thank You to Villanelle
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Great service, reply fast and very helpful. I had a few issues to solve, each time i reached out to support, i got a great service. recommended.
Hi,
Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team