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I had trouble with mapping the product for one of the orders and chatted with Raphael who was exceedingly helpful. He sent me the screenshot with all I had to do. He even offered to do it for me. Great first experience! Thanks again!
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Great app, I'm happy with the service, plus the customer support. Fast response time, right on point to solve my issue, thanks to Selena.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
What can I say, Maria's Customer Support Was amazing! I deeply appreciate the help. Thank you!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had some problems with a supply issue and Lily talked me through the whole thing step by step and was very patient with me! Thank you so much very much appreciated :-)
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Tiffany has done great job and supported my need so fast.
I really appreciate her hard work.
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Wendy was a lot of help to me and saved a lot of time for me, all my questions were answered and instruction was very easy to understand. Thank you Wendy!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I don't know how to use it yet because I'm new, but it's great to have Chrissy's help. Chrissy's great!!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Great Product Supplier... GREAT Customer service by Sherry... she definitely helped with getting my orders processed quickly and efficiently... Super customer care by her!!! a definite 5 STAR customer service rep!!!!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I would like to thank you so much for your beautiful work. You are very kind, professional, humor, and most of all you grt the work done quickly and you provide so much details that it makes it impossible to fail. Again, thank you for your passion to your work and your amazing attitude.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I'm from Brazil, I was worried about the service in another language but Olívia was extremely kind, patient and polite. Above all, he is a person who is contagious with his joy. I am very satisfied with her service. I had my doubts answered and they gave me usability tips. She was incredible.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team