Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
30 juni 2023

I was having a difficult time setting up an order for a customer in DSers and did not know what was happening that I could not map an order that was no longer available any longer. Good thing I had reached out to Support in DSers, that's when Zoe reached out and had asked me what was the problem, as soon as I told her the issue she took action and in minutes she had solved the problem. I had managed to process my customers order and Zoe had saved the day! Thank you again for all your help!!

petpassionnow
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 3 juli 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

4 juni 2022

Thank you for your help. Very fast and professional. Thanks again for your help. I m very satisfied with dsers support like always.

MON ATTRAPE-RÊVE
Frankrijk
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 6 juni 2022

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 april 2022

Very good app, saves my whole business and Alen is very responsive and kind! Best customer service! Thank you a lot Alen :)

Elitical
Andorra
Meer dan een jaar gebruiken de app
14 oktober 2021

Good customer support! . Dsers has the best support, I needed some help in choosing the plan and Chris helped me, he is very kind and helpful.

ecoperiods
Canada
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 18 oktober 2021

Hi ecoperiods,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 mei 2023

DSers support via chat today solved a rather complicated process of finding an alternative provider for a product for me. The service is highly recommended.

Vornyx
Australië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 2 mei 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 augustus 2022

This app is very great, I haven't yet tried a perfect purchase for any customer but the service is great, the support is fast, great and polite, every time I need help I find immediate help Thank you for this wonderful service and I am eager to experience completing a purchase for any customer in the future

Mishastyle
Saoedi-Arabië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 7 augustus 2022

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 april 2022

Support de qualité "Tang" m'a aidé à débloquer la situation. bravo à lui et merci. je recommande dsers

f-univers
Frankrijk
Meer dan een jaar gebruiken de app
Bewerkt 12 september 2022

i used the app to get help with my store. very helpful and accurate on the information i received. Ty Joey!

Purdy Thumbs
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 12 september 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 november 2021

I had a delay in synchronizing the tracking codes, I talked to Jessica and she was fantastic, super kind, she solved my problem quickly, very grateful!

Loja Apavorou
Brazilië
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 9 november 2021

Hi Loja Apavorou,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 september 2023

support team fantastitic and helpful, great "Isak" help me within seconds, easy and fast
excellent team
thank you

Quatroo
Israël
4 maanden gebruiken de app
DSers heeft geantwoord 18 september 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team