Recensies (26.232)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
2 juni 2024

Excellent customer service! Sherry answered me in a detailed and quick way

GlobGoods
Israël
6 maanden gebruiken de app
DSers heeft geantwoord 3 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 mei 2024

Agent name - Isak

He was really responsive and got my issues resolved very quickly

Awesome support service! Thanks Isak

Decorifies
Australië
20 dagen gebruiken de app
DSers heeft geantwoord 2 juni 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

25 april 2024

I am delighted with the help I have received from Aimee. She answered very quickly and precisely. I got all the necessary information and thanks to her I know what to do. Excellent customer service quality!

Cuorence
Polen
15 dagen gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 april 2024

Today, I had the pleasure of receiving exceptional customer support from Myra at DSERS. Their assistance was prompt, courteous, and incredibly helpful. Myra went above and beyond to address my concerns and ensure that I had a smooth experience.

Spartan Strive
Australië
4 maanden gebruiken de app
DSers heeft geantwoord 27 april 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

5 april 2024

Solid App integration , Doing the job for now

TrueBuy.co
Canada
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 7 april 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 april 2024

Chrissy was very helpful to all my issues. Had created ticket for me for my first issue and helped me again on my next issue. Very professional, with a very fast reply.

Kiddie Fashionistas
Japan
28 dagen gebruiken de app
DSers heeft geantwoord 10 april 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 maart 2024

fast and excellent service! It was my first order using DSers and I was lost. Thanks for your chat service.

MaJoKi Apparels
Canada
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 18 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 april 2024

trash app, i received 45 order today and i had to cancel all of them because of the dumb price update dser have done, it has completely messed up my pricing.

Ghori Products
Verenigde Staten
8 maanden gebruiken de app
DSers heeft geantwoord 5 mei 2024

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

21 mei 2024

Thanks to Blanca, she helped me with an issue with my account. She was reactive and efficient !

Mon Amie Peluche
Frankrijk
8 maanden gebruiken de app
DSers heeft geantwoord 22 mei 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 april 2024

There was a problem with the status of my order - Rita was very quick to help, thank you!

HOME WIZARD SHOP
Polen
4 maanden gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team