Recensies (30.292)

Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
15 oktober 2024

I've only been using Dsers for a few days and so far it's been working very well. It is very practical and simple. Even the free version helps a lot now in starting our store. I needed help and the service was very quick and efficient! Soon we will be making more sales to have the paid version and help us even more.

We Love Bargain
Portugal
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 16 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 september 2024

I had an issue importing a product from Dsers to my Shopify store and Vivian was there to help me navigate me and find the solution so fast and easy . she is amazing and I wish to have her available every time I have an issue . she is so helpful and kind thank you so much Vivian

Epicprods
Bulgarije
6 maanden gebruiken de app
DSers heeft geantwoord 18 september 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 oktober 2024

"I had a great experience with Aurora, who was my representative. As someone new to this process, I felt a bit lost, but Aurora was incredibly knowledgeable and took the time to guide me through everything. Their patience and clear explanations made a big difference. I truly appreciate the help!"

McQ’s Novelties
Sint-Maarten
3 maanden gebruiken de app
DSers heeft geantwoord 16 oktober 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 november 2024

Every time I faced problems, the after-sales service helped resolve them. They are very professional.

Vlenda
Frankrijk
Bijna 2 jaar gebruiken de app
DSers heeft geantwoord 7 november 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 november 2024

I had issues with orders syncing to my AliExpress account for payment/fulfilment and reached out to customer service shat.

Vivian answered almost immediately and has patiently guided me through, as well as troubleshooting on her end - 64 minutes later and we're working again perfectly!!

Super happy with the service, and although I was nervous at first, she's put my mind at ease.

Big big thank you and five stars to Vivian!

furrnish
Australië
2 maanden gebruiken de app
DSers heeft geantwoord 10 november 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 november 2024

Had an amazing experience with Raphael on live chat support today! They were super helpful and patient in guiding me through the entire process of shipping products from my website using DSers. They answered all my questions clearly and made sure I understood every step. Really appreciated the quick and friendly assistance – made everything so much easier!

Sefarra
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 17 november 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 september 2024

I had a great experience shopping on AliExpress. Selena provided excellent help, guiding me through the process and ensuring everything went smoothly. The customer service was prompt and effective, making my experience hassle-free. Highly recommend!

Kurast
Canada
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 11 september 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 oktober 2024

I am extremely satisfied with DSers, all my orders are smoothly synced, executed and I never had an outage from the tool. Recently switched to Pro version to join the affiliate program(s) and also this went super smooth, even contacting the support (thanks to Krystal) was super easy and she immediately activated the service! Thanks DSers, thanks team, I can highly recommend!

Vico's Hundewelt
Zwitserland
12 maanden gebruiken de app
DSers heeft geantwoord 10 oktober 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 oktober 2024

Great application. Has made dropshipping very easy. If i ever have an issue the live chat team are extremely helpful and have always solved my issues immediately. Rfimp in particular was super helpful.

ecollama
Verenigd Koninkrijk
Bijna 2 jaar gebruiken de app
DSers heeft geantwoord 15 oktober 2024



Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 oktober 2024

I just wanted to take a moment to express my heartfelt gratitude to Selena from the DSers support team! I was having a bit of a crisis trying to figure out how to disconnect an old store from my DSers account, and Selena swooped in to save the day.

Not only was Selena incredibly knowledgeable and professional, but she also had a wonderful demeanor that immediately put me at ease. She listened attentively to my issue, asked all the right questions, and provided clear, concise instructions that helped me resolve the problem in no time.

What truly impressed me, however, was Selena's speed and efficiency. She responded to my query in a matter of minutes, and her solutions were spot-on. I was blown away by how quickly she was able to help me get back on track.

forbiddengemstones.com
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 24 oktober 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team