Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
3 februari 2024

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
Verenigd Koninkrijk
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 4 februari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 februari 2024

Krystal was the best, she responds quick and get the job done fast and properly, thank you!!

My Store
Verenigde Staten
4 maanden gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 maart 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Zweden
20 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 januari 2024

really good app (best app) to import product from aliexpress to shopify. it is really easy to use and the best part is that it's free. Dsers also have a good customer service. i've talked with synthia and she managed to solve my problem in 10 minute ( unlike other app where it's 10 minute just to get a new message) so yes i really recommend this app.

Loulou store
Canada
2 maanden gebruiken de app
DSers heeft geantwoord 24 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 april 2024

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

Bougie Mamasita
Verenigde Staten
13 dagen gebruiken de app
DSers heeft geantwoord 14 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

27 januari 2024

I just started my dropshepping company and I had many confusions related to fulfillment and shipping method, but when I started to doing mail so, I got a prompt responses from Aurora and Aimee. They helped me a lot by sending screen shorts and deep explanation. I would like to grow my business in area where a support team like this works quick and friendly. Thank you soo much

ticklemo.com
Canada
26 dagen gebruiken de app
DSers heeft geantwoord 29 januari 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

7 maart 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 10 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 januari 2024

Pretty good service for the free version and it is easy to set up as a beginner seller. The Dser customer support is fast and easily reachable through messenger, Isak was very helpful with tracking issues I had.

Safe Amoré
Verenigde Staten
5 maanden gebruiken de app
DSers heeft geantwoord 21 januari 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 april 2024

Lucy was so helpful ! She actually solved my problem when the shopify support system was facin issue to solve it !

Dress Snatch
Frankrijk
16 dagen gebruiken de app
DSers heeft geantwoord 6 april 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 januari 2024

Sandy is the best! Very patient, guiding me step-by-step until my issue was resolved.

Games Galore Store
Verenigde Staten
Meer dan een jaar gebruiken de app
DSers heeft geantwoord 3 februari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team