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Vivian was prompt in helping me with my online issue with getting a product pushed through that had stalled during the process. She was very knowledgeable and understanding of my problem, and fixed it right away. I would recommend her to others that need help with their online store needs.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I had a problem, every time I would "push to store" it automatically set the product as "active" on Shopify. I contacted DSers, to my surprise the wait time was less than 1 minute! I literally messaged at 4:59 pm and at 4:59 pm I was responded!
Now I was answered by Chrissy, may I say Chrissy was amazing and very professional. Chrissy literally sent me THREE PICTURES to show me HOW TO do something on DSers, WITH captions to clarify it even further! The level of patience and professionalism Chrissy displayed was phenomenal! This lady broke it down for me so simply. The service I received was so professional by her.
Chrissy told me that she will "record the information you provided and report it to the relevant internal departments." So that the features on DSers will be easier for all users and future users.
I am very happy Chrissy did not make me wait at all when she responded to my message on messenger. And it is very evident she had a lot of knowledge about what she was talking about.
Overall, I am pleased with DSers and the customer service I received from Chrissy. I highly recommend DSers for everyone. I hope the feature I recommended will be available as an option soon for all DSers users! I wish everyone good luck in their businesses. Keep up the hard work everyone!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Muito bom mesmo. Recomendo.
Olá,
Muito obrigado por deixar essa avaliação! Ficamos felizes em saber que você está satisfeito com o nosso serviço. Nossa equipe de atendimento ao cliente está sempre pronta para ajudar no que for necessário.
Se precisar de mais alguma coisa, não hesite em nos contatar novamente!
DSers Team
Tive um problema e precisei entrar em contato com o serviço de atendimento ao cliente e fui atendida pela Rfimp. O serviço foi incrível! Foi foi muito simpática e fez um ótimo trabalho.
Olá!
Muito obrigado por compartilhar sua experiência! Ficamos felizes em saber que a Rfimp conseguiu resolver seu problema de forma eficiente e com simpatia. Nossa equipe está sempre pronta para ajudar, e é ótimo saber que conseguimos atender às suas expectativas.
Se precisar de mais assistência, não hesite em entrar em contato novamente.
DSers Team
Nice and quick. Thanks.
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our support team. Your satisfaction is our top priority!
If you need any further assistance, don’t hesitate to reach out to us again. We’re always here to help!
DSers Team
Nice customer service, very kind
Hello!
Thank you for sharing your feedback! We’re so glad to hear that you had a positive experience with our customer service team. We strive to provide kind and efficient support to all our users.
If you need anything else in the future, don’t hesitate to reach out. We’re always here to help!
DSers Team
Wonderful support from Rita
Hello,
Thank you so much for your kind words about Rita! We’re thrilled to hear you had a wonderful support experience with her. Our customer service team is dedicated to helping you every step of the way.
If you ever need assistance again, don’t hesitate to reach out to us.
DSers Team
Aimee was really amazing. She stayed with me and guided me through all the steps and I leaned a lot from her. Thank you :)
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSers is a fantastic tool for anyone in dropshipping. Its seamless integration with Shopify and efficient order management features save time and effort. The standout? Amazing customer service—responsive, professional, and always ready to help. With automated order syncing and supplier optimization, DSers makes scaling your business simple. Highly recommend!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Useful app, needed.
Nice a quick support.
Hi there,
Thank you for your feedback! We’re glad to hear that you find DSers useful and that our support was quick and helpful.
If you ever need any further assistance, don’t hesitate to reach out.
DSers Team