Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
18 februari 2024

An excellent application is easy to use and the interface is clear, not to mention how competent the support service is in responding to the point and asking about the facts, not like CJ Dropshipping is a team of idiots with a moron leader. I would like to thank Nev for his positive and prompt support. Dser stay as you are for many more years

Nimble Lil'one
Verenigd Koninkrijk
7 maanden gebruiken de app
DSers heeft geantwoord 19 februari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 februari 2024

Alicia's help has been amazing! She was very patient and efficient with our problem. She solved all our doubts with kindness and in a clear way.

Crochella
Spanje
10 maanden gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 maart 2024

Rita, Rfimp and Sally did an incredible job for helping me all through my journey of an ecommercant. Very kind, very pro team.

Attelle Solution
Zwitserland
5 maanden gebruiken de app
DSers heeft geantwoord 31 maart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 maart 2024

Big thumbs up for DSers! Sandy was a great advisor, quick and giving good solutions. Made my Shopify life way easier!

Halosphere
Frankrijk
21 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 februari 2024

Cynthia was extremely helpful, her troubleshooting skills came in extremely handy when I ran into some issues. 5 stars!!!

pet-safe-plus
Verenigde Staten
6 maanden gebruiken de app
DSers heeft geantwoord 16 februari 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 januari 2024

Holly was absolutely amazinggg! I can't say enough regarding how much Holly helped me fix my problems, took some time but Holly came through and really helped set me up for success. I truly appreciate the talented employees here. Honestly Holly you have been super cooperative and very, very helpful! Thank you so, so much.

Adaab Luxe
Canada
10 maanden gebruiken de app
DSers heeft geantwoord 25 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 mei 2024

Selena was awesome! She was so helpful to solved my problem as fast as she can. Thank you!

Benzbae
Maleisië
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 15 mei 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

6 februari 2024

I recently had the pleasure of interacting with Alice from DSER, and I must say, it was a delightful experience. Alice's customer service skills exceeded my expectations in every way.

From the moment I reached out with my questions, Alice demonstrated a level of attentiveness and sincerity that is rare to find in customer support. Not only did she provide thorough explanations to all my inquiries, but she also took the time to ensure that I fully understood every aspect of the process.

What truly stood out to me was Alice's genuine care and dedication. She didn't just fulfill her role as a customer agent; she went above and beyond to connect with me on a personal level. Her kindness and warmth made the entire interaction feel like I was talking to a friend who genuinely wanted to help.

In addition to her exceptional interpersonal skills, Alice showcased an impressive knowledge of the DSER platform and its features. She effortlessly guided me through the process, making it easy for me to navigate and understand.

Overall, my experience with Alice at DSER was nothing short of outstanding. Her sweet demeanor, combined with her expertise and professionalism, left a lasting impression on me. I highly recommend seeking out Alice's assistance for anyone looking for top-notch customer service on AliExpress.

Thank you, Alice, for your wonderful OH SO SWEET SERVICE

Warm regards,
J Wade

The AllGoodz Outlet
Verenigde Staten
3 maanden gebruiken de app
DSers heeft geantwoord 8 februari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mei 2024

Great app for start ups and super customer service from Blanca!

Musshaben-tech
Noorwegen
4 maanden gebruiken de app
DSers heeft geantwoord 9 mei 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 januari 2024

Isak was very helpful to me. I had a small problem - a big one to me - and she had a lot - a lot!! of patience with me solving this. Isak, thank you very much for your help and if I should need DS helpline again, please Isak, be on the other side of the line. It was a pleasure dealing with you. Happy New Year to you and - stay healthy!!

Telepix
Duitsland
6 maanden gebruiken de app
DSers heeft geantwoord 28 januari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team