Algemene beoordeling
5
Cijfers per recensieniveau
  • 98% recensies zijn 5 sterren
  • 1% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
Bewerkt 23 februari 2024

Really great and smoother than some of the other apps I have used. Everything imports quickly and efficiently. Needed to reach out to support for a small issue and want to say a massive thanks to Rin for the fast and efficient help fixing my issue! really good :-)

EDIT 24/02/2024: Still amazing. Better than the other dropshipping apps!! Customer support is fantastic. Allways willing to help and advise. Spoke with Alicia today and was so friendly and answered my queries about shipping notifications. Thank you Alicia! Very good app, excellent support <3 :-)

My Store
Verenigd Koninkrijk
3 maanden gebruiken de app
DSers heeft geantwoord 17 januari 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 april 2024

Great experience! Perfect software for Dropp shipping! The customer service/help desk Rep Holly was incredibly helpful and quick with their responses! Absolutely recommend!

NexusNovelties
Verenigde Staten
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 6 april 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 april 2024

DSers support was very helpful. Fast responses, and clear step by step support that resolved all my problems.

eve & elle
Canada
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 16 april 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 februari 2024

I received extraordinary service today. The person was able to answer my inquiries with patience and also took the time to solve my problems. A big thank you to the DSers team. It's reassuring to know that we can communicate with a person 24/7! WOW

PROJEKA
Canada
Ongeveer 2 maanden gebruiken de app
DSers heeft geantwoord 20 februari 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 maart 2024

Holly, is a very kind customer service helper and she/he had good patients helping customers like me who easily gets frustrated!

Pocket Cinema
Zweden
20 dagen gebruiken de app
DSers heeft geantwoord 17 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 april 2024

I am extremely impressed with the product and service! At one point of time, I got an issue and decided to reach out for help: I got almost immediate answer, and furthermore support team was willing to go above and beyond to investigate the issue and resolve the issue as soon as possible! I am extremely satisfied!

Doitwo
Canada
3 dagen gebruiken de app
DSers heeft geantwoord 8 april 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 februari 2024

I am very satisfied with the customer service. Vivian is amazing! she helped me with all my questions and mapped my product for me. Beyond grateful :)

jossyfine.com
Verenigde Staten
11 maanden gebruiken de app
DSers heeft geantwoord 21 februari 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 februari 2024

Aurora was very very helpful. Loving your work! way to go!!

JOYLiFT
Australië
Ongeveer een jaar gebruiken de app
DSers heeft geantwoord 3 maart 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 februari 2024

I had the pleasure of experiencing exceptional support from Lennon at DSers, and I am compelled to share my gratitude. Lennon's profound understanding of the DSers platform, coupled with his clear communication skills, made my queries easily comprehensible.

What truly stood out was Lennon's patience and dedication to ensuring I felt confident in implementing solutions. His responsiveness and efficient communication style added a layer of professionalism to the experience. Lennon's personalized approach showcased not only his technical expertise but also his genuine passion for helping customers succeed.

In essence, Lennon's support was exemplary, reflecting positively on DSers' commitment to providing top-notch assistance. I am thoroughly impressed and grateful for the outstanding service provided by Lennon

Thank you once again <3

ELAJ Sweden AB
Zweden
Ongeveer een maand gebruiken de app
DSers heeft geantwoord 21 februari 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 maart 2024

Answers really fast. Got vey good service by Sherry.

Brillekompaniet.no
Noorwegen
4 maanden gebruiken de app
DSers heeft geantwoord 24 maart 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team